Allie Wurms
Shelton,CT
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Specialize in inventory management, customer service, and beverage preparation techniques. Excels in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences. Retail Sales Associate known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excels at communication and problem-solving, ensuring exceptional customer experiences and team collaboration. Dedicated youth coach, successful at coaching young athletes, and optimizing player development. Works with players of different skill levels to develop talent, improve skills, and mentality for top gameplay.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate and Cashier
Bath and Body Works, Limited Brands
Framingham, Massachusetts
09.2024 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Organized displays to attract customers and promote sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Youth Lacrosse Goalie Coach
Nor'easter Lacrosse Club
, CT
06.2024 - Current
- Observed key players and reported back to support recruitment.
- Instilled love of sport by helping players to fully grasp gameplay.
- Discussed different strategies with goalies regarding positioning within the crease area during various game situations.
- Prepared detailed reports outlining player strengths, weaknesses, successes and areas needing improvement.
- Communicated regularly with parents about the progress their child was making as a goalie both physically and mentally.
- Adapted coaching techniques to meet the diverse needs and learning styles of players.
- Led drills and exercises focusing on technical skills, tactical understanding, and physical fitness.
Food Runner and Host
Chilis's Bar and Grill
Shelton, CT
11.2023 - 11.2024
- Filled and served various beverages for customers.
- Effectively multitasked within fast-paced environment.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Removed dishes and glasses from tables for cleaning.
- Maintained cleanliness and organization of serving stations and dining areas.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Responded promptly to customer inquiries and requests for additional items or services.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Food Runner
Brownson Country Club
Shelton, CT
05.2023 - 03.2024
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Participated in team meetings to discuss service improvements and guest feedback.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Effectively multitasked within fast-paced environment.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Removed dishes and glasses from tables for cleaning.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
Accounting
Framingham State University
Framingham, MA05-2028
High School Diploma -
Shelton High School
Shelton, CT06-2024
Skills
- Retail Sales Experience
- Organizational skills
- Multitasking
- Friendly and helpful
- Adaptability and flexibility
- Food service experience
- Guest service experience
- Reliability
- Child care
- Energetic personality
Affiliations
- College Lacrosse and Field Hockey
Accomplishments
- Honors College at Framingham State University
Timeline
Retail Sales Associate and Cashier
Bath and Body Works, Limited Brands
09.2024 - Current
Youth Lacrosse Goalie Coach
Nor'easter Lacrosse Club
06.2024 - Current
Food Runner and Host
Chilis's Bar and Grill
11.2023 - 11.2024
Food Runner
Brownson Country Club
05.2023 - 03.2024
Accounting
Framingham State University
High School Diploma -
Shelton High School
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