Allison Smith
Portland,OR
Summary
Skilled in managing busy medical office environments with focus on patient care coordination and administrative support. Developed strong communication and problem-solving abilities in healthcare setting.
Overview
3
3
years of professional experience
Work History
Office Manager
Parkside Clinic
08.2024 - Current
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Trained new administrative staff on office procedures and software applications, fostering a collaborative environment.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
Lead Patient Care Coordinator
Gynecology Today
02.2024 - 06.2024
- Coordinated patient appointments and managed scheduling with healthcare providers.
- Assisted patients in navigating insurance processes and understanding benefits.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Patient Access Representative
The Oregon Clinic OBGYN N
12.2022 - 01.2024
- Verified insurance information and processed patient payments accurately.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Lake Oswego High School
Lake Oswego, ORSkills
- Medical practice operations
- Insurance eligibility and verification
- Professional telephone etiquette
- Epic Systems
- EMR software
Timeline
Office Manager
Parkside Clinic
08.2024 - Current
Lead Patient Care Coordinator
Gynecology Today
02.2024 - 06.2024
Patient Access Representative
The Oregon Clinic OBGYN N
12.2022 - 01.2024
High School Diploma -
Lake Oswego High School
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