Healthcare professional with a degree in Health Science, skilled in fostering patient relationships and resolving issues. Experience in operational management from assisting in a family business enhances decision-making abilities and problem-solving skills. Aiming to leverage diverse experiences in medical sales to provide innovative solutions for healthcare providers.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Representative
MD Now Urgent Care
Miami
09.2021 - Current
Champion patient needs in a fast paced, constantly evolving environment in a variety of locations throughout Miami.
Act as a liaison between patients and healthcare providers, resolving any issues or concerns regarding the care they received.
Effectively communicate healthcare policies, procedures, & billing information to patients.
Process payments with precision and accuracy.
Completed continuous training and educational requirements ensuring up to date knowledge of the healthcare field.
Student Observer
MD Now Urgent Care
Various Locations
09.2021 - Current
Approximately 400 hours.
Auditor
Jimenez Group
Miami
09.2014 - 09.2021
Collaborated with family management to report findings, balancing my part-time position in Miami with full time studies at Florida Atlantic University in Boca Raton.
Traveled to multiple business locations to conduct thorough inventory audits, verifying stock accuracy and ensuring compliance with operational standard.
Inspected and reconciled inventory across various sites, identifying any discrepancies that arose and recommending process improvements to enhance efficiency.
Analyzed financial records, including invoices and expenses, with meticulous attention to detail.
Underwriting Assistant
MarketScout
Remote
09.2014 - 03.2020
Maintained over hundreds of private client accounts & organized client information.
Corresponded with agents regarding client account status.
Represented MarketScout at various conferences throughout the year to expand client base & collaborate with other companies.
Medical Assistant
Bardisa Medical Group
Miami
05.2019 - 08.2019
Collaborated with the medical team to ensure exceptional patient care.
Performed vital sign measurements, blood draws, & specimen collection.
Prepared examination rooms & sterilized medical equipment.
Assisted medical providers with patient examinations & minor procedures.
Managed all pre-operative clearances and ensured all required paperwork was submitted to surgeon.
Managed all referrals for patients and ensured patients were scheduled with correct specialists office.
Medical Assistant
Dr. DiCarlo
Fort Lauderdale
01.2019 - 05.2019
Collaborated with the medical team to ensure exceptional patient care.
Performed vital sign measurements, blood draws, & specimen collection.
Prepared examination rooms & sterilized medical equipment.
Assisted medical providers with patient examinations & minor procedures.
Administered medications & vaccinations at the direction of the provider.
Nanny
Ross Family
Boca Raton
08.2013 - 05.2019
Provided a nurturing and fun environment for three children, including a newborn, toddler, and young child while assisting the parents with household chores.
Adapted to diverse family schedules and needs as both parents worked full time with travel.
Coordinated feeding, nap schedule, day care pick up of older children while caring for newborn during parents working hours.
Basic Life Support certified through American Heart Association.
Teaching Assistant
Dr Newmann
FAU
08.2015 - 05.2017
Assisted Dr. Newmann in the development and administration of Medical Terminology to 150 students each semester.
Facilitated the successful implementation of & assessment of course assignments & examinations.
Student Observer
Innovative Health & Wellness
06.2016 - 12.2016
Approximately 100 hours.
State Southern Vice President
Hosa: Future Health Professionals
FL
01.2009 - 01.2016
Active membership spanned freshman year of high school through junior year of college. Leadership roles began in high school and set premise for becoming a founding member of my university chapter.
FAU President Elect, President, Community Service Coordinator.
As State Southern Vice President voting member of the Florida Executive board in charge of the worlds 2nd largest chapter with over 17,000 members to date.
Presided over the State Leadership Conference with over 3,000 members in attendance.
Attended the Washington Leadership Academy as State Southern VP to lobby members of congress & senate on the importance of HOSA & healthcare education funding.
Planned & lead the Leadership Development Academy for Florida HOSA members who exhibited leadership within their local and regional chapters.
Vanderbilt Observation Experience (VOE)
Vanderbilt Children's Hospital
12.2013
Approximately 20 hours.
Education
BACHELOR'S DEGREE - HEALTH SCIENCES
Florida Atlantic University
01-2018
HIGH SCHOOL DIPLOMA - MEDICAL MAGNET PROGRAM
Jupiter High School
01-2013
Skills
Detail oriented
Effective communication
Multitasking abilities
Adaptability skills
Planning and organization
Time management expertise
Leadership qualities
References
Dr. Alicia Chilito, MD, PA, MD Now Urgent Care, 786-291-0676, achilito@gmail.com
Dr. Roselind Bardisa, D.O, Business Owner, Bardisa Medical Center, 305-661-2002, rbardisa@me.com
Allison Saavedra, MPAS, PA-C, MD Now Urgent Care, 305-971-8315, allisaave31@gmail.com
Languages
Fluent, Fluent
Shadowing Experience
Student Observer, MD Now Urgent Care, FL, 09/2021, Present, Approximately 400 hours
Student Observer, Innovative Health & Wellness, FL, 06/2016, 12/2016, Approximately 100 hours