Allison A. Coverston-Wrede
Fort Bragg,CA
Summary
Professional clerk skilled in administrative tasks and customer service. Known for reliability, adaptability, and strong teamwork. Expert in data entry, mail sorting, and record-keeping. Focused on achieving results and improving processes.
Overview
1
1
Language
13
13
years of professional experience
Work History
PTF Clerk
USPS
Fort Bragg, CA
02.2023 - Current
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Maintained accurate records of mail transactions using USPS tracking systems.
- Assisted customers with inquiries, providing exceptional service and support.
- Managed inventory of postal supplies, ensuring adequate stock levels at all times.
- Trained new staff on operational procedures and safety protocols.
- Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
- Enhanced workplace safety by maintaining a clean and organized work environment.
- Demonstrated versatility within the role by performing various duties including retail sales support, data entry, and mailroom functions.
- Optimized efficiency by quickly adapting to changes in USPS policies, processes, and technology updates.
Administrative Assistant
Bimbo Bakeries
09.2021 - 10.2021
- Coordinated office organization for HR, facilitating a more efficient workspace
- Compiled hiring packets for new hires, supporting smooth onboarding process
- Organized employee files, ensuring accurate and accessible records for HR
- Rang Tech
- Worked on a temporary contract position.
Administrative/ Clerical
US Bank
12.2020 - 08.2021
- Receiving of mail and documenting all that comes in, as well as directing it to the proper personnel
- Entered data into systems accurately and efficiently.
- Sorted and filed documents in designated locations for easy retrieval.
- Coordinated projects and managed large tasks to ensure timely completion
- E Team
- Contract Job
Administrative/ Clerical
Sacramento Registration Services
02.2019 - 04.2020
- Directed incoming telephone calls to appropriate personnel
- Managed data entry tasks to maintain records.
- Organized and filed documents systematically. and Copying of all work
- Received mail, created files for inbound documents, and directed them to correct personnel
Restaurant Manager
Real Mex Corp./Xperience Restaurant Group
10.2015 - 11.2018
- Hired as Server – Promoted to Shift Coordinator - Promoted to Restaurant Manager
- Demonstrated effective management practices by leading team members in daily tasks.
- Motivated team members to exceed their performance expectations and improve skills.
- Ensured adherence to company guidelines and maintained safety standards in kitchen and dining areas
Guest Service Agent/ Supervisor
Marin Management Inc.
11.2013 - 10.2015
- Handled incoming phone calls to address guest inquiries and concerns
- Assisted guests and co-workers, ensuring smooth operations during shifts
- Processed financial transactions at bank
- Entered data into company database
- (two locations)
Education
Bachelor's - Economics
California State University, Sacramento, CA
Sacramento, CA05-2017
Skills
- Microsoft Office Suite
- Document preparation
- Filing and archiving
- Microsoft Office proficiency
- Cash handling experience
- Workplace safety
- Mail processing
- Inventory management
- Problem-solving skills
- Mail sorting
- Safety protocols
- Customer service support
Languages
Can speak and write in Spanish
Timeline
PTF Clerk
USPS
02.2023 - Current
Administrative Assistant
Bimbo Bakeries
09.2021 - 10.2021
Administrative/ Clerical
US Bank
12.2020 - 08.2021
Administrative/ Clerical
Sacramento Registration Services
02.2019 - 04.2020
Restaurant Manager
Real Mex Corp./Xperience Restaurant Group
10.2015 - 11.2018
Guest Service Agent/ Supervisor
Marin Management Inc.
11.2013 - 10.2015
Bachelor's - Economics
California State University, Sacramento, CA