Allison Alger
Iron River,Michigan
Summary
Detail-oriented professional who applies strong documentation accuracy, medical terminology knowledge, and electronic record handling to support precise CPT/ ICD coding verification. Demonstrates effective problem-solving and the ability to follow complex written and electronic flows. Maintain high accuracy in fast-paced environments and support efficient coding processes within EMR systems.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Houghton, MI
04.2023 - 08.2023
- Communication: Communicated clearly with customers regarding order status, substitutions, and pick-up instructions to ensure a smooth and positive experience.
- Research & Planning: Reviewed digital orders and planned efficient picking routes to reduce fulfillment time.
- Human Relations & Skills: Built friendly relationships with customers during pick-up interactions, maintaining a friendly and professional demeanor.
- Organization Management & Leadership: Prioritized multiple orders simultaneously while maintaining accuracy and speed.
- Work Survival Skills: Adapted quickly to changing order volumes and last-minute customer requests.
Cashier
Pats Foods IGA
Calumet, Michigan
12.2022 - 04.2023
- Communication: Assisted customers with purchases, returns, and product questions using clear and courteous communication.
- Research & Planning: Resolved price discrepancies by checking weekly ads, shelf tags, and POS data.
- Human Relations & Skills: Provided patient, friendly service to customers of all ages.
- Organization Management & Leadership: Balanced cash drawers accurately and followed proper cash-handling procedures, while keeping a clean, organized area.
- Work Survival Skills: Managed multiple tasks at once, including scanning, bagging, and answering customer questions.
Waitress
Tonis Country Kitchen
Laurium, Michigan
06.2021 - 04.2023
- Communication: Took customers' orders clearly and accurately while explaining menu items and specials.
- Research & Planning: Organized seating arrangements to balance server workload and reduce wait times, also anticipating customer needs by monitoring table progress.
- Human Relations & Skills: Built strong customer relationships through attentive, friendly service.
- Organization Management & Leadership: Managed multiple tables at once while maintaining accuracy and attention to detail.
- Work Survival Skills: Thrived in a fast-paced environment during peak dining hours while maintaining composure under pressure.
Education
Certificate - Medical Office Professional
Gogebic Community College
Ironwood, MI05-2025
Associate of Applied Science - Medical Coding And Billing
Gogebic Community College
Ironwood, MICertificate - Medical Coding And Billing
Gogebic Community College
Ironwood, MISkills
My hard skills include medical office terminology and administrative basics, electronic record handling and accuracy, attention to detail, documentation review and information verification, and conversational Spanish if needed My soft skills include clear, professional communication, problem solving and critical thinking, time management and productivity, adaptability and learning agility, and reliability and consistency
Languages
Spanish
Limited
Accomplishments
Honors Band, 4 years
Timeline
Online Personal Shopper
Walmart
04.2023 - 08.2023
Cashier
Pats Foods IGA
12.2022 - 04.2023
Waitress
Tonis Country Kitchen
06.2021 - 04.2023
Certificate - Medical Office Professional
Gogebic Community College
Associate of Applied Science - Medical Coding And Billing
Gogebic Community College
Certificate - Medical Coding And Billing
Gogebic Community College