Allison Babbitt
North Canton,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Notary Signing Agent
Self
11.2023 - Current
- Supported timely and accurate administrative task completion.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked client identification to maintain compliance with state legal requirements.
- Administered oath to document signers to obtain affirmation of truth.
Logistics Specialist
Ascent Global Logistics
08.2023 - Current
- Provided customers with status updates for tracked packages.
- Coordinated over 100 outgoing shipments to maintain schedules daily.
- Issued timely and accurate responses to both internal and external inquiries.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Coordinated driver dispatch to accomplish daily delivery requirements.
City Carrier Technician
United States Postal Service, USPS
12.2017 - 08.2022
- Engaged customers with a pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Worked closely with other employees in the mail office and handled various administrative tasks.
- Happily interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and organized mail into cases to ensure the efficiency and accuracy of deliveries.
Store Manager
SUBWAY®Restaurants
10.2014 - 12.2017
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed scheduling of employees, inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized waste through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Training Supervisor
Oasis Restaurant
04.2010 - 07.2012
- Assessed new employee skills and strengths to provide customized training.
- Updated employees with latest policies, procedures, and compliance standards.
- Collaborated with company leaders and department managers to determine training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Answered 250+ customer calls daily with positive attitude and focused on customer satisfaction.
Education
High School Diploma -
Notre Dame Academy
Toledo, OHBachelor of Arts - History
Pennsylvania State University
University Park, PA11.2028
Skills
- Verbal and Written Communication
- Team Leadership
- Customer Service
- Quality Standards
- High-Volume Environments
- Active Listening
Timeline
Notary Signing Agent
Self
11.2023 - Current
Logistics Specialist
Ascent Global Logistics
08.2023 - Current
City Carrier Technician
United States Postal Service, USPS
12.2017 - 08.2022
Store Manager
SUBWAY®Restaurants
10.2014 - 12.2017
Training Supervisor
Oasis Restaurant
04.2010 - 07.2012
High School Diploma -
Notre Dame Academy
Bachelor of Arts - History
Pennsylvania State University
Certification
- CNP - Certified Notary Public