KYLEEYAH WHITEHEAD
Gwinnett County
Lawrenceville,GA
7
years of professional experience
2027
years of post-secondary education
Detail-oriented, customer-focused professional with experience in property operations, document review, inspections, recordkeeping, and client service. Skilled in investigating details, maintaining accurate documentation, resolving concerns, managing multiple priorities, and working independently. Brings strong critical thinking, communication, organization, and problem-solving abilities.
Work History
Notary Signing Agent
7 Years 5 Months- Review detailed documents and personal identifying information for accuracy, completeness, and proper execution.
- Handle confidential information with professionalism, discretion, and strong attention to detail.
- Coordinate client appointments, manage time-sensitive schedules, and resolve documentation concerns.
- Maintain accurate records while communicating clearly with clients and stakeholders.
Temp Leasing Agent
1 Year- Conducted property inspections to identify maintenance needs and communicate findings to property management.
- Managed multiple customer interactions, property tours, lease-related questions, and resident concerns.
- Maintained organized property information and adapted quickly while supporting multiple locations.
- Managed scheduling for senior staff, ensuring optimal use of time and resources.
- Utilized advanced software programs to manage data entry tasks, improving accuracy and reducing manual workload hours spent on repetitive tasks.
Substitute Teacher
1 Year 3 Months- Maintained accurate attendance and classroom records while following established procedures.
- Assessed changing situations, exercised sound judgment, and resolved issues in a fast-paced environment.
- Communicated effectively with students, administrators, and school personnel while managing multiple priorities.
Quality assurance Specialist
7 Months- Quality check of loan packages within 20 minutes of scanned back document upload
- Communicating with the clients/attorneys on any delays or issues
- Answering phone calls and providing Tier 1 support for our clients and notaries
- Ensuring packages are complete and files are uploaded properly
- Interviewing/screening notaries once a notary has been assigned
Education
High School Diploma
Bachelor of Science - Exercise Science
Skills
Customer Service & Empathy
Investigation & Detailed Review
Documentation & Recordkeeping
Property Inspections
Critical Thinking
Conflict Resolution
Time Management
Working Independently
Sensitive Information Handling
Written & Verbal Communication
Timeline
Temp Leasing Agent
USA Staffing
02.2023 - 02.2024Read More
Substitute Teacher
Gwinnett County Public Schools
10.2022 - 01.2024Read More
Quality assurance Specialist
Apex
08.2022 - 03.2023Read More
Notary Signing Agent
Gwinnett County
05.2019 - CurrentRead More
Archer High School
High School Diploma
Read More
Kennesaw State University
Bachelor of Science from Exercise Science
07.2026Read More