Allison Betty
Chandler,AZ
Summary
Dynamic professional with a proven track record at Amazon, adept in route optimization and dispatch operations. Excelled in enhancing delivery efficiency by over 30%, showcasing strong problem-solving abilities and teamwork. Proficient in Microsoft Office and thrives in fast-paced environments, consistently delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Transportation Specialist / Training Ambassador
Amazon
Tempe, AZ
09.2023 - Current
- Coordinate with carriers, hubs, and warehouses: Ensure seamless communication and collaboration with various logistics partners to optimize the transportation process and maintain efficient supply chain operations
- Address and resolve driver issues that may impact customers: Identify and troubleshoot problems faced by drivers, such as route delays or vehicle breakdowns, to minimize disruptions and ensure timely deliveries to customers
- Add and create transportation legs: Implement transportation routes, including multi-leg journeys, to enhance delivery efficiency and reduce transit times
- Monitor and adjust routes as needed to accommodate changing conditions
- Onboard and train new employees: Deliver comprehensive training for new hires covering procedures and best practices
- Provide ongoing support and mentorship to ensure successful integration into the team
Barista
Dutch Bros
Scottsdale, AZ
11.2022 - Current
- Provided excellent customer service
- Marketed new products
- Worked effectively as a team player
- Proactively addressed needs
Recreation Leader II
City of Scottsdale
Scottsdale, AZ
05.2019 - 09.2023
- Led after-school programs and summer camps
- Guided children in various activities and helped them with problem-solving
- Planned and taught the curriculum sports portion of summer camp
- Assessed and trained new employees on working with children and communicating with parents
- Supervised after-school programs and summer camps, delegating tasks and working with staff to run effective programs
- Set examples of professional conduct in a children’s environment
- Acted as the first point of contact for parents and guardians with questions or concerns
- Communicated with parents about events in Scottsdale and kept them informed
- Completed transactions for program enrollments and reservations for community spaces
- Enrolled children and adults in community activities using Flex reg software system
- Trained employees on handling transactions and payments
- Organized paperwork for managers
Teacher
Sunrise Preschool
Tempe
09.2018 - 08.2019
- Taught reading and writing to children aged 2-5
- Planned activities to develop children’s motor skills
Youth Leader
YMCA
Torrance, CA
05.2017 - 08.2017
- Served as a summer camp counselor at an enrichment camp
- Escorted children on field trips and planned arts & crafts activities
- Adapted teaching methods for new children each week based on camp activities
Education
Bachelor of Science - Business Communication
Arizona State University
Tempe, AZSkills
- Proficient in Microsoft Office
- Effective Problem Solver
- Quick Learner of In-House Software
- Thrives in Ambiguous Environments
- Positive Attitude
- Strong Teamwork and Collaboration Skills
- High Attention to Detail
- Excellent Problem-Solving Abilities
- Strong Time Management Skills
- Route optimization
- Dispatch operations
Awards
- First Team All-Region, National Junior Collegiate Athletic Association, 2017
- Second Team All-Region, National Junior Collegiate Athletic Association, 2018
- Started real estate courses
Timeline
Transportation Specialist / Training Ambassador
Amazon
09.2023 - Current
Barista
Dutch Bros
11.2022 - Current
Recreation Leader II
City of Scottsdale
05.2019 - 09.2023
Teacher
Sunrise Preschool
09.2018 - 08.2019
Youth Leader
YMCA
05.2017 - 08.2017
Bachelor of Science - Business Communication
Arizona State University