Allison caicedo
Kissimmee
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
orlando
03.2025 - Current
- Navigated delivery routes to ensure timely package arrivals.
- Operated delivery vehicles following safety protocols and traffic regulations.
- Inspected packages for damages before and after deliveries.
Costumer service / Manager
Presto
New York
11.2023 - 01.2025
- Resolved complaints promptly to ensure a positive customer experience.
- Collaborated with sales teams to address customer needs effectively.
- Oversaw scheduling and staffing to maintain optimal service levels.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Customer Service Representative
Gap
New York
02.2022 - 10.2022
- Assisted customers with inquiries and resolved issues through effective communication.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2018
Skills
- Package handling
- Route optimization
- Scheduling management
- Customer relationship management
- Efficient communication
- Problem solving
- Cash transaction handling
- GPS operation
- Multitasking and organization
- Bilingual communication
Timeline
Delivery Driver
Amazon
03.2025 - Current
Costumer service / Manager
Presto
11.2023 - 01.2025
Customer Service Representative
Gap
02.2022 - 10.2022
High School Diploma -
Penn Foster Career School