Allison Canfield
San Tan Valley,Arizona
Summary
Motivated Service worker with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team and proactively address issues. Individual who strives to support a strong work ethic. Strong organizational and team collaboration skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
SodaRush
10.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Memorized recipes for specialty drinks and seasonal offerings.
- Maintained and operated ovens and soda machines, as well as other equipment through following standard procedures.
Shift Lead
Two Hands
12.2022 - 10.2023
- Cash handling to ensure correct amounts of funds were in the POS system.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environments.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Controlled rushes through an quick and efficient manner.
- Maintained regular attendance and punctuality.
Shift Lead
Dairy Queen
12.2021 - 08.2022
- Take customer orders accurately and managing complaints
- Organized tasks for crew members to provided efficient ways to run the store
- Oversee operations when the manager is absent
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
High School Diploma -
Dr. Camille Casteel High School
Queen Creek, AZ05.2024
Skills
- Decision-making capabilities
- Customer service focus
- Guest service
- Team motivation
- Technical knowledge
- Positive Attitude
- Cash Handling
- Problem-Solving
Timeline
Shift Lead
SodaRush
10.2023 - Current
Shift Lead
Two Hands
12.2022 - 10.2023
Shift Lead
Dairy Queen
12.2021 - 08.2022
High School Diploma -
Dr. Camille Casteel High School