Allison Carriker

• Served high customer volumes in the tourist hot-spot of Broadway, averaging $13,000 in sales per every 8-hour shift.
• Adhered to state & city laws regarding alcoholic beverage services and customer regulations.
• Utilized interpersonal skills such as adaptability, sensibility, and benevolence to maintain positive interactions with volatile groups of tourists.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Demonstrated the ability to multitask by providing service to tables, running food from the kitchen, coordinating with barbacks, communicating with other bartenders, all while maintaining an assigned section of the main bar.

REFERENCE: Tommy West - Operations Manager - 615-598-0179

• Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
• Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
• Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
• Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
• Demonstrated adaptability by quickly adjusting to changes in assigned routes or schedules, minimizing disruption to customers'' mail services while accommodating new demands placed on the team.

REFERENCE: Melissa Margroff - Supervisor - 862-505-9792

• Assisted in training new hires, providing guidance on restaurant standards during the process of Porta's grand opening in a new location.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally, all of which was vital while a brand new team found their footing during a fast-tracked grand opening.
• Expanded knowledge of cocktail creation as well as protocols for pairing & serving wine bottles.

REFERENCE: Marianne Pianella - General Manager - 908-868-2534

• Quickly established trust and rapport with the owner & team by establishing a busy crowd on Sundays, which was the only slow day for the Shannon. Promoted from a part-time to full time employee within two months.
• Averaged $10,000 in sales per weekend shift, $7,000 per weeknight shift.
• Served high customer volumes during special events, nights, and weekends under the pressure of loud music, a college-based clientele, and the high standard associated with working at an industry bar.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.

REFERENCE: Patrick Lane - Owner - 862-210-2724