Allison Cason Rowell
Lawrenceville,GA
Summary
Dynamic and adaptable professional with strong track record in optimizing processes and driving organizational productivity. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, effecting positive workplace environments and achieving measurable results. Proficient in problem solving, resource allocation, and performance analysis. Reliable and results-focused, ready to make significant impact.
Overview
19
19
years of professional experience
Work History
Director of Operations
ReachOut Healthcare America
Conyers, GA
03.2018 - 06.2025
- Streamlined operational processes to enhance service delivery and improve patient care outcomes for children across the state of Georgia.
- Analyzed performance metrics to identify trends, informing strategic decision-making and operational adjustments.
- Managed budgeting processes, ensuring financial compliance while maximizing operational effectiveness across departments.
- Fostered relationships with key government and private stakeholders, enhancing communication channels and driving collaborative efforts in healthcare delivery.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Collaborated with senior executives to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Oversaw successful implementation of new ERP system, ensuring smooth transition and minimal disruption to business operations.
Operations Manager
Help A Child Smile
Conyers, GA
04.2012 - 03.2018
- Developed and implemented training programs for staff, improving team performance and service quality.
- Lead cross-functional teams to coordinate logistics and support initiatives aligned with organizational goals.
- Established partnerships with local organizations to expand outreach and support services for families.
- Analyzed operational workflows to identify areas of improvement, leading to enhanced productivity levels.
- Managed resource allocation effectively, ensuring optimal utilization of personnel and materials across projects.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Business Manager
Shurett Dental Group
Conyers, GA
01.2006 - 04.2012
- Managed financial performance through budget oversight and expense control initiatives.
- Collaborated with dental professionals to ensure compliance with industry regulations and standards.
- Developed marketing strategies to increase patient acquisition and retention rates.
- Analyzed practice metrics to identify areas for operational improvement and growth opportunities.
- Fostered a positive work environment, promoting teamwork and professional development among staff members.
- Implemented staff training programs to improve service quality and team collaboration.
- Streamlined patient scheduling processes, reducing wait times and optimizing resource allocation.
Education
Bachelor of Arts -
Emory University
Atlanta, GASkills
- Operational efficiency
- Risk mitigation
- Teamwork and collaboration
- Employee development
- KPI tracking and analysis
- MS Office Proficient
Timeline
Director of Operations
ReachOut Healthcare America
03.2018 - 06.2025
Operations Manager
Help A Child Smile
04.2012 - 03.2018
Business Manager
Shurett Dental Group
01.2006 - 04.2012
Bachelor of Arts -
Emory University