Allison Castro
Nashville,TN
Summary
I pride myself on being a hardworking and driven individual who always strives for excellence in everything I do. I approach challenges with intelligence and a problem-solving mindset, ensuring that I find the best solutions while maintaining efficiency. Integrity is at the core of how I lead and work - I believe in being honest, transparent, and treating others with kindness and respect. I hold myself to high ethical standards and lead by example, fostering an environment where trust and collaboration thrive.
Overview
11
11
years of professional experience
Work History
Staffing Manager
Randstad
Smyrna, TN
12.2024 - Current
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Conducted comprehensive candidate interviews to assess skills, qualifications, and cultural fit for each role, leading to higher employee retention rates.
Staffing Coordinator | Branch Manager
First Team Staffing
Hermitage, TN
04.2019 - 10.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed and facilitated new-hire orientations.
Shift Manager | Carhop
Sonic
Nashville, TN
02.2014 - 04.2019
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Education
2008 - Surgical Technologist
Miller-Motte Technical College
Clarksville, TNMoore County High School
Lynchburg, TN05.2003
Skills
- Collaborative team work
- Customer service
- Training and development
- Employee relations
- Talent acquisition
- Policy and procedure implementation
- Time management
- Attention to detail
- Onboarding, training, and development
- Problem-solving abilities
- Multitasking
- Reliability
Accomplishments
I began my journey in the staffing industry as a onsite manager with Under Armour, where I quickly established myself as a results-driven professional with a strong ability to manage teams, coordinate recruitment efforts, and meet client expectations. My early responsibilities included overseeing daily operations, mentoring team members, training teammates, and ensuring that performance goals were consistently met.
Timeline
Staffing Manager
Randstad
12.2024 - Current
Staffing Coordinator | Branch Manager
First Team Staffing
04.2019 - 10.2024
Shift Manager | Carhop
Sonic
02.2014 - 04.2019
2008 - Surgical Technologist
Miller-Motte Technical College
Moore County High School