Allison Child
Killeen,TX
Summary
Knowledgeable Case Manager experienced in coordinating care for multiple individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Clinical Case Manager
Allegiance Mobile Health
08.2021 - Current
- Evaluated treatment plans against individual goals and healthcare standards.
- Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
- Assisted with outreach and engagement services to engage clients and maintain working relationships.
Field Training Officer
Allegiance Mobile Health
11.2020 - 08.2021
- Maintained high level of awareness and reported suspicious activity.
- Revised inmate handbook, policies and procedures.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Emergency Medical Technician
Allegiance Mobile Health
10.2018 - 11.2020
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Administered CPR, oxygen and other life-saving medical treatments.
Central Checkout Specialist
HEB Grocery Store
01.2017 - 11.2019
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
Education
Emergency Medical Technician - Emergency Medicine
EMTS
Round Rock, TX10.2018
Liberty Hill High School
Liberty Hill, TX05.2016
Skills
- Program Development
- Patient Safety
- Customer Satisfaction
- Personnel Oversight
- Documentation
- Mental Health Support
- Clinical Presentations
- Crisis Intervention
- Best Practices and Standards
- Trauma-Informed Care
- Patient Assessments
- Staff Training
Languages
ASL
Limited Working
Timeline
Clinical Case Manager
Allegiance Mobile Health
08.2021 - Current
Field Training Officer
Allegiance Mobile Health
11.2020 - 08.2021
Emergency Medical Technician
Allegiance Mobile Health
10.2018 - 11.2020
Central Checkout Specialist
HEB Grocery Store
01.2017 - 11.2019
Emergency Medical Technician - Emergency Medicine
EMTS
Liberty Hill High School