Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Collier-Harvey

Apopka

Summary

Dynamic entrepreneur with a proven track record in enhancing customer engagement and driving sales growth at Wrapped in Luv LLC. Skilled in business planning and effective communication, I successfully implemented strategic marketing initiatives and optimized inventory management, resulting in increased brand visibility and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Restaurant Owner

Wrapped in Luv LLC
04.2024 - Current
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Developed and implemented strategic marketing initiatives to enhance brand visibility.
  • Managed inventory control processes, optimizing supply chain efficiency and reducing costs.
  • Trained and mentored staff, fostering a collaborative team environment and promoting skill development.
  • Enhanced menu offerings by researching culinary trends, increasing customer engagement through diverse selections.
  • Implemented health and safety regulations, maintaining compliance with local food safety standards.
  • Maintained positive relationships with local community and government officials.

Shop Owner

Roadside Pickers
06.2016 - Current
  • Developed marketing strategies to enhance brand visibility and drive sales growth.
  • Analyzed sales data to identify trends, adjust pricing strategies, and improve profitability.
  • Oversaw financial planning, budgeting, and expense management for sustainable business growth.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.

Owner/Operator

Turning Point Equestrian Centre
07.2001 - 09.2021
  • Managed daily operations to ensure efficient workflow and service delivery.
  • Developed customer engagement strategies to enhance satisfaction and loyalty.
  • Implemented inventory management practices to streamline stock control processes.
  • Trained staff on operational procedures and customer service standards.
  • Analyzed customer feedback to identify areas for service improvement.
  • Coordinated marketing efforts to increase community awareness of services offered.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.

Education

Master Of Science - Law/Criminal Justice

University of Central Florida
Orlando, FL
12.2017

Bachelor Of Science - Criminal Justice

University of Central Florida
Orlando, FL
05.2014

High School Diploma - General Studies

Broadneck High School
Annapolis, MD
06.1993

Skills

  • Business planning
  • Customer engagement
  • Excellent attention to detail
  • Able to communicate effectively
  • Investigate and resolve issues
  • Licensed Private Investigator
  • Insurance Claims Adjuster
  • Insurance Fraud Investigation

Timeline

Restaurant Owner

Wrapped in Luv LLC
04.2024 - Current

Shop Owner

Roadside Pickers
06.2016 - Current

Owner/Operator

Turning Point Equestrian Centre
07.2001 - 09.2021

Master Of Science - Law/Criminal Justice

University of Central Florida

Bachelor Of Science - Criminal Justice

University of Central Florida

High School Diploma - General Studies

Broadneck High School

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