Summary
Overview
Work History
Education
Affiliations
Accomplishments
References
Timeline
Generic

Allison Copeland

Brown City,MI

Summary

Results-oriented individual with a solid track record in delivering high-quality work and exceptional customer service. Strong communicator and team player, committed to achieving organizational goals. Dedicated to ongoing learning and professional development.

Overview

2
2
years of professional experience

Work History

Shift Manager

Tacobell
Imlay City, Michigan
02.2024 - Current
  • Trained new employees on company policies, procedures, and customer service techniques
  • Ensured compliance with food safety and health regulations to uphold quality standards
  • Responded effectively to emergencies, prioritizing safety and swift resolution
  • Provided coaching and guidance to enhance team performance and productivity
  • Monitored task completion and delegated responsibilities to optimize workflow efficiency
  • Enforced safety standards and proper equipment usage throughout the restaurant
  • Completed all opening and closing duties according to established guidelines
  • Assisted employees during peak periods to ensure seamless operations

Crew Member

Dairy Queen Grill & Chill
Imlay City, MI
04.2023 - 02.2024
  • Delivered excellent customer service by engaging with guests and addressing inquiries
  • Processed cash and credit card payments, ensuring accurate change and receipts for patrons
  • Organized and restocked supplies to enhance operational efficiency during peak hours
  • Executed opening and closing tasks, including setting up workstations and cleaning surfaces
  • Prepared food items in advance to manage lunchtime and dinner rush demands
  • Maintained cleanliness of restaurant lobby, front counter, and restrooms throughout shifts
  • Entered orders into the computer system, noting special requests and food allergies promptly
  • Promoted a positive business image through pleasant interactions with customers

Education

Saint Clair County Community College
Port Huron, MI
05-2027

High School Diploma -

Brown City High School
Brown City
05-2025

Affiliations

  • Cross County
  • National Honors Society
  • Math Academic Team

Accomplishments

  • Angerbrandt Scholarship
  • Sanilac County All Academic Team

References

References available upon request.

Timeline

Shift Manager

Tacobell
02.2024 - Current

Crew Member

Dairy Queen Grill & Chill
04.2023 - 02.2024

Saint Clair County Community College

High School Diploma -

Brown City High School

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Allison Copeland