Allison Crainick
fleming island,FL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Aflac
04.2024 - 06.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Set appointments with bosses and employees
- Enrolled employees
- Attended weekly classes to better my understanding and skills
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
Hostess
Mellow mushroom
01.2023 - 01.2024
- Training of new staff and personnel
- Cash/credit card transactions
- Money management and close out of cash sales
- Customer service
- Answering phone calls and creating orders
- Worked up to lead hostess and team management
- Bussing tables, seating patrons, food running, packaging orders, maintaining facility
- Seated patrons based on guest preferences and seating availability.
- Provided patrons with estimated waiting times during peak service hours.
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Delivery driver
Jimmy johns
01.2022 - 12.2022
- Worked my way to a dedicated route
- Cash/credit card transaction
- Maintained personal cash drawer
- Direct sales for repeat customer base
Sandwich artist
Subway
01.2020 - 12.2021
- Food prep
- Maintaining facility
- Routine customer service
- Each/credit transactions
- Worked my way up to team leader reporting directly to management
- Money management and cash sales
- Answer phone calls for catering orders
- Mandatory worker through covid epidemic
- Make sandwiches, customer service, packaging orders, deep cleaning, restocking
Education
high school diploma -
Effingham High School
Effingham, IL05-2022
Skills
- Customer assistance
- Teamwork
- Time management
- Mathematics
- Verbal and nonverbal communication
- Problem solving
- Strong work ethic
- Multitasking
- Leadership
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
Timeline
Insurance Agent
Aflac
04.2024 - 06.2024
Hostess
Mellow mushroom
01.2023 - 01.2024
Delivery driver
Jimmy johns
01.2022 - 12.2022
Sandwich artist
Subway
01.2020 - 12.2021
high school diploma -
Effingham High School