Allison Crawford
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems, processes and training and education.
Overview
16
16
years of professional experience
Work History
Accredited Consultant
Estee Lauder - Clinique
Pittsburgh, PA
12.2017 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with skin care goals and concerns.
- Educated team members on current and new products.
Salon Manager
Michael's Hair Loft
Moon, PA
08.2016 - 12.2017
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
Assistant Store Manager
Aeropostale
Youngstown, OH
10.2015 - 04.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve loss prevention issues negatively impacting operations.
- Trained new employees on proper protocols and customer service standards.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Property Manager
Universal Development
Youngstown, PA
07.2011 - 04.2015
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Showed apartments to potential tenants and answered questions regarding community.
Esthetician
Casal's And Pecchia's
Youngstown
11.2007 - 11.2009
- Sterilized equipment for patient treatments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
Education
No Degree - Esthetician
Casal Aveda Institute
Youngstown, OHTheatre Arts
Youngstown State University
Youngstown, OHSkills
- New Hire Training
- Group and Individual Instruction
- Property Tours and Inspections
- Policy Enforcement
- Client Engagement
- Customer Relationship Management
- Executive Support
Additional Information
In addition to listed job experience I also have worked with other brands and companies such as Dior, Lancome, Aveda, Chanel.
I also have service industry experience within catering and restaurants.
Timeline
Accredited Consultant
Estee Lauder - Clinique
12.2017 - Current
Salon Manager
Michael's Hair Loft
08.2016 - 12.2017
Assistant Store Manager
Aeropostale
10.2015 - 04.2016
Assistant Property Manager
Universal Development
07.2011 - 04.2015
Esthetician
Casal's And Pecchia's
11.2007 - 11.2009
No Degree - Esthetician
Casal Aveda Institute
Theatre Arts
Youngstown State University