Allison Crisostomi
Warwick
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Excels in time management and organization.
Overview
10
10
years of professional experience
Work History
Veterinary Technician
Veterinary Urgent Care Center
04.2024 - Current
- Enhanced patient care by assisting veterinarians with diagnostic tests and treatments.
- Collaborated closely with veterinary staff to ensure timely completion of tasks and optimal patient outcomes.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Veterinary Technician
West Shore Animal Clinic
06.2017 - 09.2023
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Prepared, sterilized and maintained medical instruments and equipment.
- Facilitated wellness, sick & injured, and euthanasia appointments while adapting to client needs.
Receptionist/Customer Service Representative
West Shore Animal Clinic
06.2016 - 06.2017
- Handled client inquiries and suggestions courteously and professionally.
- Updated account information to maintain client/patient records.
- Promoted superior experience by addressing client concerns, demonstrating empathy, and resolving problems swiftly.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Animal Caretaker/Adoption Coordinator
Warwick Animal Shelter
03.2015 - 06.2016
- Assisted with adoption process by providing information about animals to potential adopters.
- Cared for animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Monitored animals for behavioral problems and signs of health issues.
- Educated visitors and potential adopters on proper animal care and handling.
Education
Veterinary Practice Management
New England Institute of Technology
East Greenwich, RISkills
- Client Education
- Medication Dispensing
- Venipuncture & IV Catheter Placement
- Surgery and Procedure Preparation & Monitoring
- Compassionate Care
- Incoming Call Reception
- Telephone Etiquette
- Relationship Building
Timeline
Veterinary Technician
Veterinary Urgent Care Center
04.2024 - Current
Veterinary Technician
West Shore Animal Clinic
06.2017 - 09.2023
Receptionist/Customer Service Representative
West Shore Animal Clinic
06.2016 - 06.2017
Animal Caretaker/Adoption Coordinator
Warwick Animal Shelter
03.2015 - 06.2016
Veterinary Practice Management
New England Institute of Technology
Similar Profiles
Nicole WeaverNicole Weaver
Veterinary Technician at Bishop Ranch Veterinary Center & Urgent CareVeterinary Technician at Bishop Ranch Veterinary Center & Urgent Care
Madison SkerkisMadison Skerkis
Senior Veterinary Nurse at Truss Vet- Veterinary Urgent CareSenior Veterinary Nurse at Truss Vet- Veterinary Urgent Care
Karen DysonKaren Dyson
Customer Service Representative Team Lead at San Diego Veterinary Urgent CareCustomer Service Representative Team Lead at San Diego Veterinary Urgent Care