Allison Crum
Chesterfield,VA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Planet Fitness / Part Time
Planet Fitness
05.2023 - Current
- Provided outstanding customer service.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Directed cleaning, restocking, and customer service activities.
- Greeted customers and provided outstanding customer service.
- Resolved issues and maintained customer service standards.
Dunkin' / Part Time
Dunkin'
05.2022 - 08.2022
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Ensured compliance with safety regulations by conducting regular audits and implementing necessary improvements in the workplace.
Education
Bachelor of Science - Criminal Justice / Sociology
Mary Baldwin College
Staunton, VA05.2025
High School Diploma -
Clover Hill High School
Midlothian, VA06.2021
Skills
- Customer Service
Timeline
Planet Fitness / Part Time
Planet Fitness
05.2023 - Current
Dunkin' / Part Time
Dunkin'
05.2022 - 08.2022
Bachelor of Science - Criminal Justice / Sociology
Mary Baldwin College
High School Diploma -
Clover Hill High School