Summary
Work History
Overview
Education
Skills
Certification
Work Availability
Languages
Timeline
Work Preference
Hi, I’m

Allison Dageford

Cathedral City
Allison Dageford

Summary

  • I bring a vibrant and positive attitude to every interaction. My friendly and outgoing nature, combined with my high energy, helps create a welcoming atmosphere.
  • I truly understand the value of growth and learning, and I'm always eager to embrace new challenges as they come my way.
  • Dedicated customer service professional with 8 years of experience in retail and hospitality, excelling in team management and customer engagement.
  • Committed to delivering exceptional service and fostering a positive customer experience.
  • Skilled in working autonomously as well as collaboratively within a team.
  • I am accustomed to working in fast-paced environments.
  • Capable of lifting heavy items with ease.

I would like to share a bit about myself. I've had the privilege of being a stay-at-home mom on and off for the past 18 years, caring for my two kids and helping my brothers with theirs as well. During this time, I've also worked occasionally to contribute to our family finances and to have some personal time. I have a passion for cooking and enjoy experimenting with new cuisines in my spare time. Now that my children are older, I am focused on pursuing a professional career. I believe my skills and experiences would make me a great fit for many companies.

Work History

VIBE by California
Palm Springs

Bud Tender
10.2024 - 11.2024

Job overview

  • Educated customers on product features and effects.
  • Assisted customers in selecting suitable cannabis products.
  • Managed inventory and restocked shelves as needed.
  • Processed transactions accurately using point-of-sale systems.
  • Provided exceptional customer service to enhance shopping experience.
  • Collaborated with team members to improve store operations.
  • Created positive and healthy customer interactions to align with company core values.
  • Performed daily opening and closing duties including cleaning tasks as assigned.

I was her for a month and a half, unfortunately the new owners were not able to come to a agreeable crontract with the franchise so the store closed permanently in Nov. 2024.

Uber Eats
Cathedral City

Delivery Driver
02.2022 - 11.2023

Job overview

  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

All About Bud
Desert Hot Springs

Store Manager
04.2017 - 11.2018

Job overview

  • Greet and engage with customers and help determine their needs.
  • Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
  • Developed employee schedules based on business needs.
  • Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships.
  • Developed and executed marketing campaigns to increase brand awareness and attract new customers.
  • Managed a team of employees, providing training, and coaching.
  • Ensured compliance with company policies, procedures, and safety regulations at all times.
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement.

Bennion Deville Homes
Indian Wells

Administrative Assistant
12.2013 - 07.2014

Job overview

  • Create an inviting and efficient workspace by ensuring our office is well-organized, and the kitchen area stays spick-and-span!
  • Accessing our MLS systems to help agents seamlessly find and access properties with ease.
  • Copying and faxing of any requested documents with efficiency and care.
  • Maintained office supplies inventory by anticipating needs.
  • Screened phone calls for realtors, providing accurate information or redirecting inquiries to appropriate staff members.
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents.

Hertz Rent A Car
Palm Springs

Customer Service Representative
01.2006 - 12.2009

Job overview

  • Assisted customers in navigating company website, troubleshooting technical issues, and placing online reservations.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Help customers with rental check-in reservations, and check-out.
  • Upsold additional products or services to customers based on their needs and preferences.
  • Maintained detailed records of all customer interactions in CRM system for future reference and analysis.
  • At the airport vehicle lot, I played a vital role in ensuring a smooth and efficient process for returning and checking out rental cars, providing exceptional service to customers that enhances their travel experience.
  • Oversee the inspection process for vehicles.

Jamba Juice
Palm Springs

Shift Lead
06.2004 - 11.2005

Job overview

  • Welcome customers with a warm smile and assist them in placing their orders at the point of sale, ensuring a delightful experience!
  • Keyholder, responsible for opening and closing the store.
  • I helped promote teamwork during the shift by organizing pep meetings.
  • Assign stations to the team, and set objectives for the shift.
  • I meticulously counted the cash drawers at the beginning and end of each shift to ensure accuracy and maintain financial accountability.
  • Conduct interviews to recruit new employees for our team.
  • Ensure that items and merchandise are well-stocked.
  • Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations.

Starbucks
Bermuda Dunes

Barista
08.2003 - 02.2004

Job overview

  • Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards.
  • Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting.
  • Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times.
  • Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management.

Overview

21
years of professional experience
1
Certification

Education

College of the Desert
Palm Desert, CA

GED
11.2004

University Overview

Skills

  • Team collaboration
  • Customer service
  • Time management
  • POS system operation
  • Cash handling
  • Changing out tills
  • Inventory management
  • Sales proficiency
  • Store operations
  • Scheduling
  • Online order management
  • Multi-tasking and organization
  • Maintaining confidentiality
  • Key holder

Certification

Driver's License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language

Timeline

Bud Tender
VIBE by California
10.2024 - 11.2024
Delivery Driver
Uber Eats
02.2022 - 11.2023
Store Manager
All About Bud
04.2017 - 11.2018
Administrative Assistant
Bennion Deville Homes
12.2013 - 07.2014
Customer Service Representative
Hertz Rent A Car
01.2006 - 12.2009
Shift Lead
Jamba Juice
06.2004 - 11.2005
Barista
Starbucks
08.2003 - 02.2004
College of the Desert
GED

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany Culture