Allison Delapasse
Gonzales,LA
Summary
Customer-focused employee offering demonstrated success in accurate money handling and guest support. Excellent interpersonal skills with friendly and respectful nature. Talent for promoting customer loyalty with exceptional service and support.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Cyphacon. Candy Mix Maids
Lake Charles, LA
01.2022 - Current
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Managed team of 10 to generate original content and moderate online community members.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Used Picsart, Lightroom, and Canva to create and print marketing materials, product reviews, and press releases.
- Revamped Instagram website, increasing follower count from 0 to 2000 in less than 2 months.
Team Member and Trainer
Target
Baton Rouge, LA
05.2019 - 12.2021
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Operated register to process payments and collect cash payment for order totals.
Key Holder
Journey's Kidz
Lafayette, LA
07.2018 - 05.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer to balance register at beginning and end of shift.
- Unloaded arriving product stock and moved to store display areas.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Cashier/Food Prep
Zaxbys
Gonzales, LA
01.2017 - 08.2017
- Operated as full-service food provider by taking orders, preparing meals and collecting payments.
- Wiped counters, swept, mopped, and sanitized equipment to maintain clean food prep and dining areas.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns
Education
High school diploma -
East Ascension High School
Gonzales, LA2017
Skills
- Problem solver
- Guest service
- Sales expertise
- Key holder experience
- Stock management
- Complaint resolution
- Staff education and training
- Professional telephone demeanor
- Order fulfillment
Timeline
Social Media Manager
Cyphacon. Candy Mix Maids
01.2022 - Current
Team Member and Trainer
Target
05.2019 - 12.2021
Key Holder
Journey's Kidz
07.2018 - 05.2019
Cashier/Food Prep
Zaxbys
01.2017 - 08.2017
High school diploma -
East Ascension High School