Summary
Overview
Work History
Education
Skills
Timeline
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Allison Diaz

'Ewa Beach

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Licensed Certified Nurse Assistant position. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Sales Associate

7-Eleven Hawaii Inc.
02.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Barista

Starbucks - HMS/Waipahu Store
11.2015 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

ID Checker

SODEXO
09.2015 - 09.2020
  • Prevented attempted fraud customers by assessing photo identification to confirm identity.
  • Executed liquor laws and procedures and calmly and promptly escorted non-compliant individuals out of the area.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Janitor II

Dept of Transportation - Airport Division
12.2010 - 02.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Customer Service Supervisor

Walmart-Keeamoku
08.2004 - 01.2009
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Assistant Manager

Tesero Hawaii
07.1999 - 02.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated accurate shift reports, store banking, cash handling and balancing cash reports.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Certified Nurses Assistant State of Hawaii -

Professional Healthcare Educators
Honolulu, HI
03-2025

GED -

Windward School For Adults
Kaneohe, HI
09-1997

Skills

  • Client Support
  • Cross-Functional Collaboration
  • Proficient in Time Organization
  • Analytical Problem Solving
  • Active Listening
  • Proficient in Prioritizing Tasks
  • Effective Issue Resolution
  • Strong Interpersonal Skills
  • Punctual and Trustworthy
  • Cash Transaction Processing
  • Point Of Sale System Management
  • Polished Professionalism

Timeline

Sales Associate

7-Eleven Hawaii Inc.
02.2024 - 09.2024

Barista

Starbucks - HMS/Waipahu Store
11.2015 - 09.2023

ID Checker

SODEXO
09.2015 - 09.2020

Janitor II

Dept of Transportation - Airport Division
12.2010 - 02.2015

Customer Service Supervisor

Walmart-Keeamoku
08.2004 - 01.2009

Assistant Manager

Tesero Hawaii
07.1999 - 02.2004

Certified Nurses Assistant State of Hawaii -

Professional Healthcare Educators

GED -

Windward School For Adults

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