Allison Dixon
Toney
Summary
Strong communication skills, attention to detail, and ability to work with customers to meet their needs. Seeking a customer service position where I can provide positive experiences, and support team goals. Sufficient in Microsoft word, outlook, and excel.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Cake Decorator/Baker
Allycakes
Toney
2023 - Current
- Designed custom cake styles based on client requests and trends.
- Maintained cleanliness and organization of decorating station and tools.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Cake Decorator
Publix
Madison
2020 - 2023
- Designed custom cake decorations for various events and occasions.
- Engaged with customers to provide recommendations for cake selections and designs.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Assisted customers with inquiries and product information.
- Resolved complaints through effective communication and problem-solving skills.
Production Worker
Toyota Motor Manufacturing
Huntsville
2018 - 2023
- Collaborated with team members to ensure smooth workflow operations.
- Communicated effectively with team members regarding production goals and objectives.
- Operated machinery to assemble products efficiently on the production line.
- Built engines to customer satisfaction
Education
Associate of Science - Nursing
Calhoun Community College
Tanner, AL01-2028
High School Diploma -
Bob Jones High School
Tanner, AL01-2014
Skills
- Customer service
- Time management
- Effective communication
- Positive and professional
- Call management
- Strong teamwork
Certification
CPR & First Aid Certified
Timeline
Cake Decorator/Baker
Allycakes
2023 - Current
Cake Decorator
Publix
2020 - 2023
Production Worker
Toyota Motor Manufacturing
2018 - 2023
Associate of Science - Nursing
Calhoun Community College
High School Diploma -
Bob Jones High School