Allison Fellows
Waconia,MN
Summary
Dynamic Account Manager with a proven track record at Dan Foss, excelling in client relations and account management. Skilled in enhancing customer satisfaction through proactive communication and strategic planning. Adept at collaborating with cross-functional teams to resolve issues swiftly, contributing to improved service delivery and retention rates.
Overview
13
13
years of professional experience
Work History
Account Manager
Dan Foss
01.2023 - Current
- Managed client relationships, ensuring satisfaction and retention through proactive communication and support.
- Developed strategic account plans to align services with client needs, enhancing overall service delivery.
- Coordinated cross-functional teams to resolve client issues promptly, improving service response times.
Account Representative
Ship Pig Company
03.2020 - 03.2023
- Managed customer accounts, ensuring timely responses to inquiries and support requests.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Collaborated with sales team to identify upselling opportunities, contributing to revenue growth.
- Processed orders accurately and efficiently, maintaining high levels of order fulfillment accuracy.
Property Administrator
Piedmont Realty Group
07.2012 - 03.2021
- Managed tenant inquiries and resolved issues to enhance customer satisfaction.
- Coordinated maintenance requests and ensured timely completion of repairs.
- Oversaw lease administration processes, including renewals and modifications.
- Conducted property inspections to assess condition and compliance with regulations.
Education
Business, With Minor in Real Estate
University of Wisconsin, Stout
Menomonie, WI12-2005
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
Dan Foss
01.2023 - Current
Account Representative
Ship Pig Company
03.2020 - 03.2023
Property Administrator
Piedmont Realty Group
07.2012 - 03.2021
Business, With Minor in Real Estate
University of Wisconsin, Stout
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