Allison Forst
Public Relations Specialist
Queens,NY
Summary
Enthusiastic communicator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of public relations objectives and strategies. Motivated to learn, grow, and excel in corporate communications and the public relations industry.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Public Relations Intern
Arlene Karole CHCP
Queens, NY
01.2022 - Current
- Managed public relations contacts to publicize new book, Just Diagnosed: Breast Cancer and Beyond.
- Conducted communication research for weekly meetings.
- Provided administrative support to senior team members.
- Planned objectives, promotional policies, and needs of organizations to develop public relations strategies influencing promoting ideas.
- Developed Excel Spreadsheet of 200 industry contacts.
- Organized spreadsheets using Microsoft Excel 200 industry contacts.
Sales Associate
Sunglass Hut
Woodbury, NY
05.2021 - Current
- Communicated with customers to help identify their needs for ideal purchases.
- Facilitates company software to complete online orders and encourage current sales offers.
- Responsible for de-escalating aggressive customers while maintaining professionalism and continuing current sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Increased revenue to help achieve $2 million in sales and become #1 in region.
Front Desk Agent
Fairfield Inn and Suites
Goshen, NY
05.2021 - 08.2021
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed fast-paced front desk operations and guests' needs at busy facility.
- Used internal software to process reservations, check-ins, and check-outs.
- Multitasked hotel roles to facilitate 100 check-ins and check-outs daily.
- Facilitated 50-100 calls per day to address customer inquiries and concerns.
Education
Bachelor of Science - Public Relations, Hospitality Management Minor
St. John's University
Jamaica, NY 2019 - Current
Skills
- Leadership experience
- Adaptive learner
- Self-motivated professional
- Collaborative & High-energy
- Conflict resolution
- Customer Service
- Multitasking abilities
- Exceptional Interpersonal Skills
- Social Media Technologies
- Market Research
Affiliations
- Public Relations Student Society of America
- National Society of Leadership and Success
Additional Information
- Publicity Chairperson for Hollis Hall Council, St. John's University
- [2019-2020] Managed social media accounts to cultivate an inclusive environment
- Girl Scouts Bronze, Silver, and Gold awards
- [2005-2019]
Timeline
Public Relations Intern
Arlene Karole CHCP
01.2022 - Current
Sales Associate
Sunglass Hut
05.2021 - Current
Front Desk Agent
Fairfield Inn and Suites
05.2021 - 08.2021
Bachelor of Science - Public Relations, Hospitality Management Minor
St. John's University
2019 - Current
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