Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Allison Gilmore

Dothan

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

24
24
years of professional experience

Work History

Team Lead

Wal-Mart Supercenter
10.2010 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Developed and monitored weekly staff schedules.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Rotated through series of different stations based on team needs.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Front End Coach

Walmart
03.2023 - 04.2025
  • Implemented several programs to increase productivity & attendance
  • Followed & directed others in following & enforcing company policies
  • Maintained high levels of customer satisfaction through clear communication channels between clients and the development team during the project life cycle.
  • Assisted in the recruitment and onboarding of new front end team members, helping to create a cohesive and highly skilled group of professionals.

Benefits Coordinator

Coleman American Companies Inc
03.2005 - 07.2010
  • Process New Hires
  • Enrollment of Insurance and/or Cobra Coverage & Cobra Rights
  • Distribute 90 Day Packets for New Associates
  • Process Terminations
  • Social Security Verification
  • Enter New Hires into Time & Attendance

Human Resources Interviewer

West Corporation
01.2001 - 01.2004
  • Recruit suitable employees, interview and take them through the hiring process
  • Scheduled new employees, conducted orientations and entered personal excuses for absences
  • Answered a multi-lined phone system

Education

Dale County High School

Sandalwood High School
Jacksonville, Midland City, FL, AL
01.1994

Skills

  • Workplace safety
  • Issue resolution
  • Training
  • Safety
  • Team Supervision
  • Experience in leadership
  • Content management expertise

Personal Information

Interests , I am a mother of two beautiful girls and enjoy spending time with them.

References

References References are available upon request.

Timeline

Front End Coach

Walmart
03.2023 - 04.2025

Team Lead

Wal-Mart Supercenter
10.2010 - Current

Benefits Coordinator

Coleman American Companies Inc
03.2005 - 07.2010

Human Resources Interviewer

West Corporation
01.2001 - 01.2004

Dale County High School

Sandalwood High School

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Allison Gilmore