Allison Harris

Responsibilities include ensuring all the front-end operations run smoothly, managing over 100 associates including front service clerks, cashiers, and customer service staff. Responsibilities also include overseeing employee scheduling, conducting performance evaluations, executing cash office duties, and ensuring premier customer satisfaction.

Key responsibilities and functions for this role include:

• People Management: Supervise, train, and schedule department associates. Lead the team in delivering Publix's signature premier customer service.
• Front-End Operations: Ensure checkout lines run efficiently, manage money services (like Western Union and money orders), and process returns and complaints.
• Financial Oversight: Manage the cash office, count tills, correct accounting errors, and order change and supplies. As well as maintaining weekly operations reports including P&L reports.
• Store Collaboration: Work closely with store leadership and other department managers to maintain store standards and promote a welcoming shopping environment.

• Conducted legal research to support case preparation and strategy development.
• Drafted legal documents, including pleadings and correspondence, ensuring accuracy and compliance with regulations.
• Managed case files, organizing materials for attorney review and maintaining updated records.
• Coordinated scheduling of court appearances, meetings, and client consultations to optimize attorney efficiency.