Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Hoard

Inman,SC

Summary

Dynamic retail professional with extensive experience at Dollar General, excelling in customer service and cash handling. Proven ability to train staff and enhance store operations, ensuring a clean and efficient environment. Skilled in POS systems and cash register operation, consistently delivering a friendly shopping experience while maintaining workplace safety.

Overview

7
7
years of professional experience

Work History

Cashier/Manager

Dollar General
08.2023 - 08.2025
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.

Dishwasher

Monadnock Country Cafe
06.2022 - 06.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Cashier

Walmart
08.2018 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

General Studies

Conant High School
Jaffrey, NH
06.2014

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Store opening and closing
  • Till counting
  • POS systems
  • Staff training
  • Workplace safety
  • Merchandise display
  • Cashier coaching
  • Vendor coordination
  • Retail operations
  • Bank deposit preparation
  • Cash handling and security
  • Front-end merchandising
  • Store opening and closing procedures
  • Computer skills

Timeline

Cashier/Manager

Dollar General
08.2023 - 08.2025

Dishwasher

Monadnock Country Cafe
06.2022 - 06.2023

Cashier

Walmart
08.2018 - 03.2022

General Studies

Conant High School

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Allison Hoard