Allison Hogan
Wakefield,RI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company, and personal goals
Overview
4
4
years of professional experience
Work History
Waitress
Buffalo Wild Wings
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Barista
Empower
06.2020 - 08.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Licensed Esthetician Upon Completion of 900 Hours
Catherine Hinds Institute of Esthetics
Woburn, MA08.2024
Roger Williams University
Bristol, RI2023
High School Diploma -
Wakefield High School
Wakefield, MA06.2021
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Upselling techniques
- Relationship Management
Accomplishments
Completed Lash certification at CHI
European and American Facials
Age Management and acne procedures
Spray Tanning
Microdermabrasion
Linder Peels
Hard and Soft Waxing
Ultrasonic
Brow and Lash Tinting
Timeline
Waitress
Buffalo Wild Wings
10.2023 - Current
Barista
Empower
06.2020 - 08.2023
Licensed Esthetician Upon Completion of 900 Hours
Catherine Hinds Institute of Esthetics
Roger Williams University
High School Diploma -
Wakefield High School