Detail-oriented medical professional with a strong background in patient care and team collaboration. Skilled in educating patients on treatment plans and ensuring a safe, clean clinical environment. Aiming to leverage expertise to enhance patient outcomes in a dynamic healthcare setting, while providing exceptional customer service in all of my prior roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Allergy Medical Assistant
Michigan Ent & Allergy Specialists
02.2025 - Current
Completed allergy testing on patients and administered immunotherapy injections, seeing up to 50 patients a day.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Educated patients on treatment plans and medication instructions, enhancing understanding and adherence.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Trained new staff on office protocols and patient management systems, fostering a collaborative work environment.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Certified Nursing Assistant
Interim HealthCare
06.2021 - 01.2025
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Advocated for patient needs, fostering a supportive environment for emotional well-being.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Streamlined documentation processes, improving accuracy and efficiency in record-keeping systems.
Sales Associate
Hobby Lobby
08.2018 - 05.2021
Assisted customers in selecting products, providing exceptional service and product knowledge.
Maintained organized merchandise displays, ensuring an appealing shopping environment.
Processed transactions efficiently using point-of-sale systems to enhance customer satisfaction.
Collaborated with team members to restock inventory and manage product placement effectively.
Trained new associates on store policies, customer service practices, and operational procedures.
Managed returns, exchanges and refunds in accordance with store policy.
Medical Assistant/Allergy Technician Team Lead at Central Missouri Ear Nose Throat Sinus and Allergy PCMedical Assistant/Allergy Technician Team Lead at Central Missouri Ear Nose Throat Sinus and Allergy PC