Allison Janaye Moore
Las Vegas,NV
Summary
Experienced retail sales professional, highly skilled in superior luxury customer service and client retention. Highly adept at creating and fostering collaborative success . Currently seeking leadership opportunities related to extensive retail operations skill set.
Overview
21
21
years of professional experience
Work History
Beauty Advisor
Dillards
02.2024 - Current
- Achieved all personal monthly sales goals
- Collaborated with team members to achieve monthly sales targets, plan and execute successful counter events, and ensure seamless operations processes
- Increased sales by effectively upselling and cross-selling based on client needs.
- Maintained counter and display areas to meet Chanel standards
- Strengthened brand loyalty and expanded client base through attentive, personalized customer service .
- Provided expert makeup application
- Resolved customer complaints with empathy and efficiency, preserving brand reputation.
Beaute Advisor/ Inventory Specialiste
Chanel Inc.
01.2016 - 08.2021
- Processed and received all in and outbound inventory maintaining meticulous records to ensure accuracy
- Improved stockroom organization and maximized space and storage for staff accessibility
- Prepared and shipped all outbound orders in accord with brand packaging standards
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Expertly executed cycle counts and annual physical inventory, achieving 100% accuracy
- Prepared and submitted monthly stock, tester, and supply orders , maximizing product availability
- Built positive team relationships through open dialogue and collaboration in all front and back of house operations
- Achieved sales and business goals across all categories
- Delivered exceptional in store experience through elevated customer service, extensive brand knowledge and expertise, and master level makeup artistry
- Participated in ongoing professional development opportunities to stay current with brand and industry trends and best practices.
Fragrance and Beaute Advisor
CoWorx
01.2015 - 01.2016
- Achieved and exceeded sales goals in Fragrance and Beauty categories
- Embodied brand image as an ambassador cultivating client enthusiasm and brand loyalty
- Provided elevated makeup artistry in accord with brand standards and techniques
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Fragrance and Beaute Specialiste
Chanel Inc.
01.2013 - 01.2015
- Brand ambassador and client liaison
- Achieved approved sales goals in all applicable categories
- Created client relationships and follow up on client experiences
- Embodied brand image and upheld luxury service standards
- Fostered team environment and collaborated with others to promote an omni channel service experience
- Monitored and maintained front and back of house inventory
- Worked closely with corporate visual to maintain brand standards
Makeup Artist/ Stylist/ Beauty Advisor
Freelance Makeup Artist
01.2011 - 01.2013
- Secured makeup artistry contracts with corporate and private clientele
- Scheduled onsite and offsite makeup appointments for clientele.
- Demonstrated and explained use of different beauty products to educate customers.
- Developed custom beauty looks for bridal parties, private and corporate events
- Attended industry conferences and workshops to stay current on new trends and techniques.
- Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
Makeup Artist
Nordstrom
01.2004 - 01.2011
- Company Overview: Nordstrom, Las Vegas, NV
- Provide superior customer service
- Lead Artistry team in compliance with brand standards and client expectation
- Stock and inventory management
- Achieve and exceed all planned sales goals
- Nordstrom, Las Vegas, NV
Education
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Colorado City, CO08-2023
Skills
- Outlook
- Microsoft Teams
- One Drive
- Organization and Multitasking
- Luxury Customer Service
- Team Collaboration
- Flexibility and Adaptability
- Superior product knowledge
Timeline
Beauty Advisor
Dillards
02.2024 - Current
Beaute Advisor/ Inventory Specialiste
Chanel Inc.
01.2016 - 08.2021
Fragrance and Beaute Advisor
CoWorx
01.2015 - 01.2016
Fragrance and Beaute Specialiste
Chanel Inc.
01.2013 - 01.2015
Makeup Artist/ Stylist/ Beauty Advisor
Freelance Makeup Artist
01.2011 - 01.2013
Makeup Artist
Nordstrom
01.2004 - 01.2011
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Similar Profiles
Scarlett Cortes OrtizScarlett Cortes Ortiz
Sales Associate at DillardsSales Associate at Dillards
Anna RamirezAnna Ramirez
Customer Service at DillardsCustomer Service at Dillards
Aylin AguilarAylin Aguilar
Customer Service Sales Representative at DillardsCustomer Service Sales Representative at Dillards