Allison Jimenez
Mauldin,SC
Summary
Driven professional with a proven track record at Ulta Beauty Inc., excelling in customer engagement and product demonstrations. Mastered relationship building, achieving significant sales goals through expert knowledge and trend awareness. Demonstrated ability to enhance service team operations and customer satisfaction, leveraging hospitality service expertise and theft prevention skills for optimal results. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
08.2023 - 08.2024
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Chiropractic Intern
Carolina Spine and Health
09.2023 - 01.2024
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Translated for patients of Spanish backgrounds to break down language barriers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed electric muscle stimulation, medical exercises, and therapies.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
Lead Server/Hostess
Cocobowlz
11.2022 - 08.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Cultivated warm relationships with regular customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Observed servers to provide feedback and coaching in areas requiring improvement.
Education
Bachelor of Science - Public Health
University of South Carolina - Columbia
Columbia, SC05.2028
High School Diploma -
Greenville Technical Charter High School
Greenville, SC05.2024
Associate of Arts -
Greenville Technical College
Greenville, SC05.2024
Associate of Science -
Greenville Technical College
Greenville, SC05.2024
Skills
- Product Demonstrations
- Customer Service
- Customer Engagement
- Theft Prevention
- Relationship building and management
- Order Management
- Safe Food Handling
- Menu Memorization
- Order Accuracy
- Guest Relations Management
- Hospitality service expertise
- Ordering Procedures
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Intern
Carolina Spine and Health
09.2023 - 01.2024
Beauty Advisor
Ulta Beauty Inc.
08.2023 - 08.2024
Lead Server/Hostess
Cocobowlz
11.2022 - 08.2023
Bachelor of Science - Public Health
University of South Carolina - Columbia
High School Diploma -
Greenville Technical Charter High School
Associate of Arts -
Greenville Technical College
Associate of Science -
Greenville Technical College