Allison Johnson
Lake Mary,FL
Summary
Results-driven professional with over 15 years in data and information management, skilled in enhancing operational efficiency through effective task coordination and tracking. Expertise in ensuring compliance via thorough documentation review and activity monitoring, while resolving issues proactively. Strong project management capabilities support team success and high-quality outcomes in fast-paced environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Commercial Field Appraiser, I
Orange County Property Appraiser
Orlando, FL
04.2026 - 08.2026
- Conduct field operations for the Commercial Real Estate Assessment Division across Orange County.
- Inspect and evaluate diverse commercial properties, including apartments, retail, office, industrial, institutional, governmental, and special-purpose properties.
- Locate, inspect, measure, and physically document improvements on commercial real estate parcels.
- Perform parcel-by-parcel inspections in accordance with the five-year inspection requirement.
- Review permits, certificates of occupancy, property splits, combinations, additions, deletions, and priority rechecks.
- Interview property owners and representatives to collect and verify property data.
- Measure and sketch building improvements while documenting construction type, condition, age, shape, and other relevant characteristics.
- Classify improvements according to current office standards and reference manuals.
- Use CAMA systems, GIS technology, and valuation tools to complete assignments and special projects.
- Interpret blueprints and floor plans to obtain accurate measurements of commercial improvements.
- Investigated property-value inquiries and complaints, clarifying assessment methods and procedures to property owners and legal representatives, fostering transparency and trust.
- Appear before the Value Adjustment Board, when required, to explain and support commercial property assessments.
- Conduct commercial property field inspections independently or with guidance from managers, supervisors, or senior field appraisers.
- Perform minor safety and operational checks on assigned agency vehicles.
- Conduct post-disaster damage assessments in coordination with federal and state emergency-management agencies.
- Serve as an emergency responder and assist the Emergency Operations Center or Field Operations Center during declared emergencies.
- Maintain professionalism, composure, punctuality, and effective communication while working with the public and under time-sensitive conditions.
Coordinator, Residential Valuations
Orange County Property Appraiser
Orlando, FL
07.2024 - 04.2026
- Monitored and audited residential property tax petitions during Value Adjustment Board (VAB) process by generating analyst reports, verifying petition accuracy, and tracking status changes throughout appeal cycle to ensure compliance.
- Support appraisal analysts by tracking field assessment activity through maintaining quality control records, ensuring property data, permits, and assessment documentation align with county appraisal standards.
- Conduct real estate research and property record verification to support appraisal review, constituent inquiries, and public records requests.
- Liaised between appraisal staff, legal department, and administrative leadership to coordinate scheduling and documentation for VAB hearings, facilitating efficient communication and compliance.
- Maintain detailed records of petition outcomes including granted, denied, remanded, or withdrawn cases, ensuring accurate reporting within internal tracking systems.
- Guided constituents on property tax assessments, proposed tax values, property characteristics, and permitting activity, ensuring adherence to agency policies and enhancing public understanding.
- Participate in ongoing professional development regarding Florida appraisal statutes, valuation procedures, and property tax regulations.
Permit Technician
Fence Outlet
Orlando, FL
02.2024 - 07.2024
- Maintained organized filing systems for physical and electronic permit records, ensuring easy access to information.
- Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
- Assist in scheduling inspections and ensure all permit packets hanging have the related documents per municipality, i.e. Certified NOCs (or Recorded), Marked Survey/Site Plans, Permit Card, etc.
- Tracked permit applications through the approval process, following up on overdue reviews to ensure timely progress.
- Streamlined application procedures and documentation requirements, enhancing permit processing efficiency through updated municipal information.
- Collaborated with departments to resolve complex permit scenarios, ensuring compliance with relevant regulations and minimizing delays.
Operations Assistant
Fence Outlet
Orlando, FL
08.2023 - 01.2024
- Coordinated day-to-day department operations, optimizing workflow to enhance overall productivity and maintain effective logistical coordination.
- Collaborated with various departments such as, shipping, warehouse, and accounting to streamline daily processes, ensuring seamless operations.
- Maintain organization of inventory through data tracking forms accompanied with monthly, quarterly, and yearly hands-on counting of all warehouse materials.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Assist clients with phone and email support to resolve project-related inquiries.
Property Inspector
American Property Inspections Inc.
Clermont, FL
04.2022 - 07.2023
- Conducted inspections of various properties related to real-estate transactions or insurance.
- Identify defects of a property's systems and related components for detailed reporting on possible causes and future preventative maintenance.
- Describe fire safety, or hazardous, conditions immediately to property owner for immediate correction.
- Compiled comprehensive reports to document property inspections and findings. to include descriptions and summaries related to HVAC, electrical, plumbing, exterior/interior, structural, roof, and other permanently installed components, or fixtures, related to day-to-day occupant safety and function.
- Provided detailed reports for WDO's, 4-Points, Wind Mitigation's and Commercial Walk-Thru Survey's.
- Greeted clients at property inspections, representing InterNACHI to realtors and contractors with professionalism and expertise.
- Drive to and from property inspections in a prompt and safe manner.
Residential Inspector
Star Inspections Inc.
Orlando, FL
12.2020 - 03.2022
- Identified defective plumbing, leaks, and related issues such as water damage and hazardous mold from flooding or pooled water, facilitating timely remediation.
- Assessed wear and tear and overall functionality of roofing, estimating remaining life and documenting leaks, missing shingles, and structural deficiencies to inform maintenance decisions.
- Inspected building exterior and areas around door frames and windows for cracks, advised on foundation inspection for evident signs of movement.
- Evaluated and assessed HVAC system functionality to ensure optimal performance and condition of components.
- Tested electrical outlets for proper function, documenting signs of unsound wiring and verifying installation of GFCI outlets where required by law or regulation.
- Made and submitted reports detailing findings and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
QuickBooks Online Advisor
Arise Virtual Solutions Inc.
06.2017 - 03.2020
- Assisted clients over-the-phone, and via email, with understanding how to use accounting software for tracking business finances.
- Provided education on creating reports for accounting needs such as payroll, profit and loss statements, and tax returns.
- Walked through preparing business tax returns and analyzing data to identify potential issues with the return such as classifying and creating appropriate categories for expenses and equity.
- Drive how-tos and product knowledge with the clients to promote the value of affordable self-sufficient accounting tools all within one platform.
- Maintain a call ratio, and emailed response rate, that allows for proper time management while meeting the clients needs for proper assessment of their issue and resolution within the first contact.
- Recommended software upgrades to meet the clients specific business needs while improving their tasks efficiency.
Education
Technical Certification - Building Inspections
Inspection Certification Associates
Virtual11-2020
High School Diploma - undefined
Robert Hungerford Preparatory High School
Eatonville, FL05-2006
Skills
- Building inspections
- Property Compliance
- Research City/County Codes and Permits
- Commercial Property Evaluation
- Commercial walk-through surveys
- Blueprint interpretation
- Permitting
- Time Management
- Computer Software Proficiency
- Microsoft Office
- Site Inspections
Certification
- Formerly:
- Licensed Residential Inspector
- Commercial Certified Property Inspector
- 4-Point Certified Inspector
- Wind Mitigation Certified Inspector
- WDO Inspector
Timeline
Commercial Field Appraiser, I
Orange County Property Appraiser
04.2026 - 08.2026
Coordinator, Residential Valuations
Orange County Property Appraiser
07.2024 - 04.2026
Permit Technician
Fence Outlet
02.2024 - 07.2024
Operations Assistant
Fence Outlet
08.2023 - 01.2024
Property Inspector
American Property Inspections Inc.
04.2022 - 07.2023
Residential Inspector
Star Inspections Inc.
12.2020 - 03.2022
QuickBooks Online Advisor
Arise Virtual Solutions Inc.
06.2017 - 03.2020
High School Diploma - undefined
Robert Hungerford Preparatory High School
Technical Certification - Building Inspections
Inspection Certification Associates