Allison Jones
Cary,NC
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist managers as needed during busy times.
Overview
2
2
years of professional experience
Work History
Host
Tazza Kitchen
04.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Host
Mellow Mushroom Pizza
10.2022 - 05.2023
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Promoted business loyalty by fostering positive customer relationships.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cash Register Operator
Char-Grill
02.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Ice Cream Scooper
Goodberry's
06.2021 - 01.2022
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Maintained cleanliness and organization in establishment.
- Carried out cash and card transactions quickly and thoughtfully.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
High School Diploma -
Green Hope High School
Cary, NC06.2024
Skills
- Cash Handling
- Patron Experiences
- Suggestive Selling
- Customer Deliveries
- Check Payment Processing
- Guest Service Management
- Food Running
- Dining Area Maintenance
Activities
- Yearbook Staff Member, Clubs and Senior Ad Editor (Fall 2021- Spring 2024)
- Varsity Cheer Team (Fall 2021- Spring 2024)
- Nursery and preschool volunteer, Lifepointe Church (2019-Present)
Timeline
Host
Tazza Kitchen
04.2023 - Current
Host
Mellow Mushroom Pizza
10.2022 - 05.2023
Cash Register Operator
Char-Grill
02.2022 - 07.2022
Ice Cream Scooper
Goodberry's
06.2021 - 01.2022
High School Diploma -
Green Hope High School