Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Jones

Unadilla,GA

Summary

Reliable individual with strong communication and problem-solving strengths. Brings initiative, a positive attitude, and eagerness to support team goals. Demonstrates adaptability in fast-paced environments and commitment to contributing to workplace success.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Pinehurst Diner
Pinehurst, GA
02.2025 - Current
  • Assisted customers with inquiries, ensuring timely resolution of issues.
  • Processed orders efficiently, maintaining accuracy in transactions.
  • Managed customer feedback, contributing to service improvement initiatives.
  • Collaborated with team members to enhance the overall dining experience.
  • Trained new staff on customer service protocols and best practices.
  • Maintained cleanliness and organization of service areas to ensure a welcoming environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Intern

Crisp County Sheriff's Office
Cordele, GA
08.2024 - 11.2024
  • Assisted in daily operations, supporting law enforcement activities and community engagement initiatives.
  • Collaborated with officers during patrols, observing procedures and learning best practices in real-time.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files and spreadsheets.
  • Gathered, organized, and input information into a digital database.

Education

Bachelor of Science - Criminal Justice

Middle Georgia State University
Cochran, GA
12-2024

High School Diploma -

Fullington Academy
Pinehurst, GA
05-2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Computer proficiency
  • Customer relations
  • Microsoft Office
  • Staff training
  • POS systems expert

Timeline

Customer Service Representative

Pinehurst Diner
02.2025 - Current

Intern

Crisp County Sheriff's Office
08.2024 - 11.2024

Bachelor of Science - Criminal Justice

Middle Georgia State University

High School Diploma -

Fullington Academy