ALLISON KEEGSTRA
Milwaukee,WI
Summary
Dedicated and adaptable professional with extensive experience in special education, youth mentorship, behavioral support, customer service, and hospitality. Skilled in building positive relationships, communicating effectively with diverse populations, managing challenging situations, and working efficiently in fast-paced environments. Known for patience, reliability, strong interpersonal skills, and a calm, solution-focused approach.
Overview
13
13
years of professional experience
Work History
Server & Bartender
Jack's American Pub
Milwaukee, WI
07.2022 - Current
- Provide attentive, friendly, and efficient service in a fast-paced restaurant and bar environment.
- Manage multiple tables, orders, customer requests, and competing priorities while maintaining accuracy.
- Prepare and serve beverages while following responsible service and establishment procedures.
- Handle cash and credit transactions accurately and efficiently.
- Build positive customer relationships and resolve concerns professionally and promptly.
- Communicate and coordinate effectively with coworkers and management during high-volume service.
Special Education Paraprofessional
CESA 1
West Allis, WI
11.2021 - Current
- Support teachers with daily classroom activities, instructional routines, and student needs.
- Provide individualized support to students with diverse learning, behavioral, physical, and emotional needs.
- Maintain a safe, supportive, and inclusive classroom environment while promoting student independence and dignity.
- Collaborate with teachers and staff to support student goals and individualized plans.
- Use effective communication and problem-solving skills to respond to student needs and challenging situations.
Behavior Technician
Wisconsin Early Autism Project
Oak Creek, WI
04.2020 - 11.2021
- Collected and recorded behavioral and developmental data to monitor client progress.
- Implemented behavior intervention plans under clinical supervision.
- Provided individualized support based on client needs and treatment goals.
- Built positive relationships with clients while maintaining a safe and supportive environment.
Youth Mentor
CESA 6
Oshkosh, WI
05.2018 - 05.2020
- Supported children in identifying personal goals and developing actionable plans.
- Created a positive environment where children could communicate feelings, concerns, and challenges.
- Helped youth develop problem-solving and coping strategies.
- Encouraged personal growth, independence, and positive decision-making.
Customer Service Representative
Hy-Vee
Madison, WI
01.2014 - 01.2017
- Assisted customers with questions, services, and problem resolution in a busy retail environment.
- Handled cash and financial transactions accurately.
- Provided money-order and postal services.
- Maintained a friendly, professional customer experience.
Education
Technical College Coursework
Madison College
Skills
- Communication & Interpersonal Skills
- Youth Mentoring
- Problem Solving
- Bartending & Beverage Service
- Special Education Support
- Customer Service
- Multitasking & Time Management
- Team Collaboration
- Behavioral Support
- Conflict Resolution
- Cash Handling
- Adaptability & Reliability
Timeline
Server & Bartender
Jack's American Pub
07.2022 - Current
Special Education Paraprofessional
CESA 1
11.2021 - Current
Behavior Technician
Wisconsin Early Autism Project
04.2020 - 11.2021
Youth Mentor
CESA 6
05.2018 - 05.2020
Customer Service Representative
Hy-Vee
01.2014 - 01.2017
Technical College Coursework
Madison College