Josh Villanueva
Tualatin,OR
Summary
Highly skilled and results-oriented Bartender/Server with 18 years of experience working with the public and 5 years of diverse sales expertise. Committed to delivering exceptional customer service and fostering strong relationships resulting in repeated business. Recognized for maintaining regular customer interactions and demonstrating keen attention to detail by remembering individual preferences and pertinent information.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Olive Garden
03.2024 - Current
- Utilized persuasive sales techniques to promote and recommend menu items, resulting in increased revenue and guest satisfaction.
- Crafted and served a wide range of cocktails, beer, wine, and specialty drinks, adhering to Olive Garden standards and OLCC guidelines.
- Maintained high-energy interpersonal skills to enhance guest experience and repeat business.
- Collaborated with servers to manage timely and accurate delivery of bar drinks, while effectively overseeing multiple tables.
Realtor
Self Employed
11.2019 - 02.2024
- Leveraged excellent communication and presentation skills to deliver compelling sales pitches, showcasing the value and benefits of properties and successfully closing deals.
- Skillfully negotiated terms, conditions, and pricing to secure favorable outcomes for both buyers and sellers, ensuring mutually beneficial agreements.
- Maintained an in-depth knowledge of market trends, local laws, and regulations.
Closing Server
Sky Sushi
05.2016 - 05.2020
- Provided attentive and personalized service to guests, ensuring a positive dining experience and exceeding customer expectations.
- Efficiently handled a fast-paced environment, effectively multitasking to serve multiple tables, take orders, and deliver food and beverages promptly.
- Managed cash and credit transactions, processed payments, and maintained detailed records to ensure accuracy and accountability.
Skills
- Customer Service Excellence
- Communication & Interpersonal Skills
- Adaptability & Flexibility
- Multitasking Under Pressure
- Reliability & Strong Work Ethic
- Positive & Professional Attitude
- Time Management
- Cash Handling & Payment Processing
- Inventory & Stock Management
- Food Safety & Sanitation
Timeline
Bartender/Server
Olive Garden
03.2024 - Current
Realtor
Self Employed
11.2019 - 02.2024
Closing Server
Sky Sushi
05.2016 - 05.2020