Jayme Ruggiero

• Promoted from Bartender to Lead Server based on strong performance, leadership, and consistently high sales.
• Generated high individual sales through strategic upselling, premium recommendations, and extensive food and beverage knowledge.
• Maximize check averages by identifying guest preferences and confidently recommending additional courses, premium selections, cocktails, wine, and upgrades.
• Train and mentor front-of-house staff on service standards, menu knowledge, sales techniques, upselling, and overall guest experience.
• Build strong guest relationships that drive repeat business, customer loyalty, and consistently positive online reviews.
• Trusted to work across multiple areas of the property, adapting quickly to high-volume service, large parties, events, and changing business needs.
• Recognized for delivering high-level service while maintaining speed, accuracy, professionalism, and a strong focus on revenue.

• Provided premium bartending service within a main VIP suite in the Formula 1 Paddock, serving high-profile guests in an exclusive, fast-paced environment.
• Delivered elevated, personalized service by anticipating guest needs and upholding exceptional hospitality standards throughout event.
• Drove premium beverage sales through strong product knowledge, recommendations, and natural upselling.
• Managed high-volume service with speed, accuracy, and professionalism while maintaining the standards expected in a luxury VIP setting.
• Established rapport with diverse clientele, representing event and hospitality team with confidence and professionalism.

• Delivered high-volume, personalized bar service while building strong relationships with regulars and new guests.
• Maintained extensive knowledge of cocktails, wine, beer, and menu offerings to provide tailored recommendations and drive sales.
• Consistently increased guest spend through natural upselling of food, beverages, and premium selections.
• Created and introduced signature cocktails that contributed to menu development and profitability.
• Managed opening and closing responsibilities, including cash reconciliation, sales reports, inventory, and bar preparation.
• Maintained an organized, fully stocked bar while ensuring efficient service and responsible alcohol practices.

• Delivered exceptional service in an extremely fast-paced, high-volume nightclub with a capacity of up to 3,200 guests.
• Managed a consistently high volume of customers and transactions while maintaining speed, accuracy, and professionalism under pressure.
• Built a strong base of repeat clientele through personalized service, relationship building, and an ability to quickly understand

guest preferences.

• Drove beverage sales through strong product knowledge, recommendations, upselling, and efficient service during peak-volume nights and major events.
• Trained and mentored 25+ bartenders and support staff on service standards, cocktail preparation, promotions, efficiency, and bar operations.
• Accurately managed high-volume cash and credit card transactions, guest tabs, and nightly reconciliation.
• Maintained a fully stocked, organized, and service-ready bar to maximize efficiency throughout high-demand shifts.

• Managed daily restaurant operations while maintaining a high standard of member service and satisfaction.
• Built strong relationships with members and guests, using feedback to improve service and overall experience.
• Planned and coordinated private events and banquets, overseeing staffing, service, and event execution.
• Interviewed, hired, trained, scheduled, and supervised staff to maintain an efficient and professional team.
• Managed POS operations, payroll, scheduling, cash reconciliation, and nightly sales reporting.
• Provided high-volume bartending and table service while building guest relationships and increasing sales through recommendations and upselling.
• Maintained inventory, bar organization, and proper preparation for daily service and large-scale events.

• Managed daily operations while ensuring efficient service and a consistently positive customer experience.
• Led, trained, and motivated staff to maintain high standards of service, quality, and productivity.
• Built strong customer relationships and helped create a welcoming environment that encouraged repeat business.
• Handled cash and credit card reconciliation and maintained accurate daily transaction records.
• Assisted with menu development and product offerings based on customer preferences and business needs.
• Supported sales and operational goals through strong customer service, team leadership, and efficient day-to-day management.