Emilia Burt
Eugene,OR
Summary
Dedicated and people-oriented professional with a genuine passion for fostering positive connections. I am committed to achieving excellence in every endeavor, and I consistently strive for the best results.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Chambers Bar and Grill
01.2024 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
Server
The Graduate Hotel
10.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Shift Leader
Dutch Bros
06.2021 - 10.2023
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Associate of Arts Transfer Degree - Psychology
Lane Community College
Eugene, OR06-2026
Skills
- Outstanding Customer Support
- High-Volume Operations
- Point Of Sale Management
- Effective Complaint Resolution
- Teamwork and Collaboration
- Service Sales Proficiency
- Time Management
Timeline
Bartender/Server
Chambers Bar and Grill
01.2024 - Current
Server
The Graduate Hotel
10.2023 - Current
Shift Leader
Dutch Bros
06.2021 - 10.2023
Associate of Arts Transfer Degree - Psychology
Lane Community College
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