Summary
Overview
Work History
Education
Skills
Timeline
pwb
SHAUNTE JACKSON

SHAUNTE JACKSON

Dallas,Texas

Summary

Hospitality leader with two decades of expertise in bartending, server supervision, and kitchen operation. Experienced in staff training, scheduling, menu execution, inventory control, and ensuring consistent service standards. Recognized for the ability to coordinate FOH and BOH teams, improve workflow, and maintain a five guest experience.

Overview

11
11
years of professional experience

Work History

Bartender/Server

Kona Grill
Dallas, TX, United States
01.2025 - 10.2025
  • Operated a busy service station.
  • Helped guests select drinks that complemented their meals.
  • Promoted the happy hour special.
  • Became customer favorites.
  • Increased tip revenue by 25%.

Head Bartender

Lazy Dog Restaurant & Bar
Garland, TX
03.2023 - 12.2023
  • Maintained wait times under 15 minutes.
  • Reduced waste and spillage.
  • Led to 70 additional visitors at the bar each night.
  • Achieved Server Award for excellence in customer service.
  • Focused on specialty cocktails.

Executive Pastry Chef/ FOH Manager

Goat & Vine
Allen, TX
02.2023 - 12.2023
  • Overseeing dessert menu.
  • Menu Development.
  • Inventory and production.
  • Responsible for all design looks for dessert.
  • Responsible for training new pastry chefs.

Head Bartender/Asst. Manager

Bar Louie
Dallas, TX
08.2023 - 02.2024
  • Minimized re-makes.
  • Collaborated with the kitchen team.
  • Handled cash deposits.
  • Improved table turnover rate.
  • Led pre-shift briefings for a team of 8 bartenders.

Executive Chef/ Kitchen Manager

Barrel 99
Flower Mound, TX
12.2019 - 03.2020
  • Promoted 4 junior chefs to senior positions.
  • Increased kitchen efficiency by 20%.
  • Secured high-quality ingredients at lower costs.
  • Adjusted kitchen expenses.
  • Created a unique tasting menu.

Bartender Supervisor

Orileys Pub
Dallas, TX
04.2016 - 05.2021
  • Increased overall bar profitability by 10%.
  • Implemented staff training.
  • Maintained high standards for service.
  • Developed strong customer relationships.
  • Worked directly with suppliers.

Bartender/Waitress

Eddie V's Prime Seafood
Dallas, TX
01.2015 - 11.2016
  • Ensured bar cleanliness.
  • Prepared weekly performance reports.
  • Improved team efficiency.
  • Worked closely with management.

Education

Master of Arts - Culinary Arts

The Art Institute
Fort Worth, TX
2013

Diploma -

Santa Fe High
Santa Fe Springs, CA
01.2005

Certification Of Completion - Mixology

Texas School Of Bartender
Dallas, TX
2016

Skills

  • Cocktail design using locally-sourced ingredients
  • High-volume, fast-paced bar service
  • Alcohol inventory management
  • Ability to coordinate with other restaurant staff for cohesive service
  • Training and mentoring junior bartenders
  • Customer service excellence
  • Strong business acumen in the hospitality sector
  • Reducing liquor waste and spillage

Timeline

Bartender/Server

Kona Grill
01.2025 - 10.2025

Head Bartender/Asst. Manager

Bar Louie
08.2023 - 02.2024

Head Bartender

Lazy Dog Restaurant & Bar
03.2023 - 12.2023

Executive Pastry Chef/ FOH Manager

Goat & Vine
02.2023 - 12.2023

Executive Chef/ Kitchen Manager

Barrel 99
12.2019 - 03.2020

Bartender Supervisor

Orileys Pub
04.2016 - 05.2021

Bartender/Waitress

Eddie V's Prime Seafood
01.2015 - 11.2016

Master of Arts - Culinary Arts

The Art Institute

Diploma -

Santa Fe High

Certification Of Completion - Mixology

Texas School Of Bartender
SHAUNTE JACKSON