Alison Graham
Fredericksburg,VA
Summary
Experienced with scheduling and coordinating executive-level meetings and events. Utilizes strong organizational skills to manage multiple tasks and prioritize effectively. Knowledge of handling confidential information and supporting executive decision-making processes.
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
25
25
years of professional experience
Work History
Bartender/Server
Courtyard by Marriott Historic District
Fredericksburg, VA
11.2022 - 01.2025
- Kept updated knowledge of menu and promotions, recommending specific product according to preference
- Maintained bar inventory and managed stock levels to ensure smooth operations
- Cultivated warm inviting relationships with regular customers
- Ensured compliance with all alcohol service regulations and safety protocols
Independent Wine Consultant
Flow Wine Group
Fredericksburg, VA
02.2019 - 03.2021
- Organized company displays and exhibits to enhance sales
- Greeted prospective customers with enthusiasm
- Provided educational materials concerning available products
- Utilized persuasive sales techniques to increase sales potential
Insurance Agent
GEICO
Fredericksburg, VA
03.2002 - 09.2006
- Assisted clients in selecting appropriate insurance coverage based on individual needs and preferences.
- Streamlined policy issuance process, improving turnaround time for client documentation.
- Educated clients on policy details, ensuring clear understanding of coverage and exclusions.
- Conducted regular follow-ups with clients to maintain relationships and address inquiries promptly.
- Collaborated with underwriting team to assess risk factors and determine policy eligibility.
- Developed tailored insurance solutions to meet client needs and mitigate risks.
Executive Administrative Assistant
Cleveland State University
Cleveland, OH
08.1999 - 2002
- Coordinated executive schedules, ensuring efficient time management and appointment prioritization.
- Managed communication between departments, fostering collaboration and information exchange.
- Developed comprehensive meeting agendas, capturing key discussion points and action items.
- Streamlined office operations by implementing digital filing systems, enhancing document retrieval efficiency.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Education
Certificate - Paralegal Studies
Northern Virginia Community College
Annandale, VA06.2026
Certificate - Mixology
Professional Bartenders of America
Cleveland, OH03.1999
Skills
- Anticipating customer needs, thoughtful product recommendations and upselling - Expert
- Solid knowledge of spirits, ingredients and professional cocktail technology - Expert
- Ability to multitask and work efficiently under pressure without sacrificing quality or efficiency - Expert
- Strong attention to detail and organizational skills - Expert
- Customer service
- Telephone skills
- Data entry
- Verbal and written communication
- Office management
- Information confidentiality
- Meeting planning
- Teamwork, flexibility and reliability during peak service time - Proficient
- Energize the room with positive professional presence - Proficient
- Organization skills
- Greeting and seating clients
- Data inputting
- Office administration
- Typing speed
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Recognized by customers and management for expedient and effective service.
- Oversaw installation of PeopleSoft for personnel management project, resulting in more accurate recording of data..
Interests
Creative Writing, Cooking, Volunteer work the ASPCA
Timeline
Bartender/Server
Courtyard by Marriott Historic District
11.2022 - 01.2025
Independent Wine Consultant
Flow Wine Group
02.2019 - 03.2021
Insurance Agent
GEICO
03.2002 - 09.2006
Executive Administrative Assistant
Cleveland State University
08.1999 - 2002
Certificate - Mixology
Professional Bartenders of America
Certificate - Paralegal Studies
Northern Virginia Community College