Allison King
Elizabethtown,KY
Summary
Organized and dependable team leader, excelling in mindful communication and team building. I strive to remember to take a "big picture" approach while still paying attention to detail. Hard working, mature, optimistic candidate, able to manage priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Lead Sales Coordinator
Safe Step Walk In Tub
10.2020 - Current
- Set and confirmed appointments with potential customers to promote our product and services.
- Trained, coached, and mentored new territorial coordinators.
- Provided exceptional customer service to foster client satisfaction.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Monitored daily sales performance and provided feedback to team members.
- Collaborated on best practices among on-site and external personnel to align efforts and goals.
- Assisted management in programming for training boot camps.
- Worked closely with over 130 direct sellers to manage schedules and support as needed.
Studio Manager and Director of Programing
Steadfast And True Yoga
11.2017 - 10.2021
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Enhanced client satisfaction with timely project completion and effective communication strategies.
- Identified opportunities for growth by analyzing market trends and competitor offerings.
- Assisted in developing Yoga Teacher Training program as well as continuing education programs.
- Interviewed and hired new studio personnel.
Customer Service Representative
Safe Step Walk In Tub
11.2016 - 10.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Participated in team meetings and training sessions to stay informed.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Developed rapport with customers through active listening skills, leading to positive feedback from clients.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Criminal Justice
Grayson College
Denison, TXTexoma Regional Police Academy
Denison, TXSkills
- Team Leadership
- Conflict Resolution
- Networking Abilities
- Adaptability
- Organizational Skills
- Problem Solving
- Emotional Intelligence
- Active listening
- Teamwork and Collaboration
- Goal-Oriented
Timeline
Lead Sales Coordinator
Safe Step Walk In Tub
10.2020 - Current
Studio Manager and Director of Programing
Steadfast And True Yoga
11.2017 - 10.2021
Customer Service Representative
Safe Step Walk In Tub
11.2016 - 10.2018
Criminal Justice
Grayson College
Texoma Regional Police Academy
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