Allison Kirkpatrick
Fresno,CA
Summary
Small business Owner with excellent marketing, customer service, and facility oversight skills and more than 2 years of experience. Highly effective and comfortable working with people at all levels in organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
A1 Marine Rental And Repair
11.2022 - Current
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted audit inspections and independent checks to verify parts and materials.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Supervisor
MI Window Cleaning
06.2013 - 08.2022
- Prepared necessary equipment for employees to complete jobs efficiently and effectively
- Handled customer payments and filed receipts
- Scheduled new and returning customers for the provided services.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Educated staff on organizational mission and goals to help employees achieve success.
- Solicited customer feedback to identify and improve on areas of weakness.
Pro Shop Manager
Tommy's Marine
03.2021 - 10.2021
- Instituted, coordinated, and computerized buying and POS tracking system, as well as training of staff
- Directed retail operations, including seasonal ordering, merchandising, pricing and inventory control
- Provided outstanding customer service by qualifying all clientele and performed weekly follow-up calls to make certain user satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
- Achieved sales targets consistently by implementing effective marketing strategies and building customer loyalty through personalized experiences.
Education
No Degree - EMT
Alert Medical Training
2750 N Clovis Ave #105, Fresno, CA 9372702.2021
High School Diploma, Rehabilitation Therapy Program -
Duncan PolyTechnical High School
06.2018
Skills
- Leadership
- Organization
- Problem-solving
- Time Management
- Public Speaking
- Employee Scheduling
- Product branding
- Bookkeeping
Certification
- EMT Training - Certification of Completion
- Rehabilitation Therapy Services - Certification of Completion
Volunteer Experience
- Fresno Community Hospital, 10/01/17 - 05/01/18
Learned how to properly sanitize and set up the OR for surgeries, viewed surgical procedures, and trained in PPE for surgical procedures
- The ARC of Fresno, 02/01/17 - 05/01/17
Attended patients in daily exercise and activities, assisted patients in their feeding time
Timeline
Owner
A1 Marine Rental And Repair
11.2022 - Current
Pro Shop Manager
Tommy's Marine
03.2021 - 10.2021
Supervisor
MI Window Cleaning
06.2013 - 08.2022
No Degree - EMT
Alert Medical Training
High School Diploma, Rehabilitation Therapy Program -
Duncan PolyTechnical High School
- EMT Training - Certification of Completion
- Rehabilitation Therapy Services - Certification of Completion
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