Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Allison Kroeger

Des Moines,Iowa

Summary

Dynamic service industry professional with six years of diverse experience in customer-facing roles, ensuring exceptional service and operational efficiency. Expertise in cash handling, inventory management, food service and preparation, and team coordination, fostering a welcoming atmosphere for customers. Skilled in maintaining cleanliness, and product presentation, while delivering top-notch customer service. Adept at multitasking in fast-paced environments, consistently creating memorable experiences for patrons. Passionate about contributing to team success through effective communication, and flexibility.

Overview

7
7
years of professional experience

Work History

Worker

Campbell's Nutrition
Des Moines, Iowa
08.2024 - 01.2025
  • Operated cash register and processed customer transactions efficiently.
  • Prepared and displayed fresh food offerings in cold case.
  • Maintained cleanliness of produce and store areas, ensuring a welcoming environment.
  • Provided exceptional customer service, assisting with inquiries and product selections.
  • Implemented FIFO inventory practices to minimize waste and ensure product freshness.
  • Performed proper stocking and inventory procedures.

Shift Manager

Caribou Coffee
Des Moines, Iowa
09.2022 - 05.2024
  • Processed customer transactions efficiently at cash register while maintaining a clean store environment.
  • Implemented FIFO inventory practices to minimize waste and ensure product freshness.
  • Coordinated staff roles during shifts to optimize operational efficiency.
  • Executed coffee brewing and specialty drinks according to established specifications.
  • Engaged with customers, addressing inquiries and providing assistance.
  • Conducted thorough inventory checks in a timely manner.
  • Filled staffing discrepancies promptly to maintain service levels.

Monger

Cheese Bar DSM
Des Moines, Iowa
05.2018 - 07.2022
  • Processed customer transactions efficiently using cash register.
  • Delivered expert table service with extensive product knowledge.
  • Crafted high-quality cocktails and designed unique charcuterie boards.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Implemented FIFO inventory practices to optimize stock management.
  • Participated in food and beverage training to improve service skills.
  • Assisted in training new employees to ensure operational consistency.
  • Performed dishwashing duties to support full-service operations.

Education

Associate of Arts - English

Des Moines Area Community College
Ankeny, IA
05-2015

High School Diploma -

Ames High School
Ames, IA
06-2013

Skills

  • Cash register operation
  • Customer service
  • Food preparation
  • Inventory management
  • Staff coordination
  • Effective communication
  • Quality control
  • Liquor, wine, and food service
  • Problem solving
  • Time management
  • Menu knowledge
  • Team building
  • Health standards
  • Food safety practices
  • Product knowledge
  • Allergy knowledge

Affiliations

  • Reading
  • Writing
  • Going for walks
  • Listening to music
  • Watching TV or movies
  • Petting animals
  • Cooking

Accomplishments

  • Wittiest Entry in the Edible Book Festival competition 2011
  • Story County Fair Best Dip Blue Ribbon 2006

References

References available upon request.

Timeline

Worker

Campbell's Nutrition
08.2024 - 01.2025

Shift Manager

Caribou Coffee
09.2022 - 05.2024

Monger

Cheese Bar DSM
05.2018 - 07.2022

Associate of Arts - English

Des Moines Area Community College

High School Diploma -

Ames High School

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