Allison Lacey
Jacksonville,FL
Summary
Compassionate Nursing Student with a track record of high productivity and efficient task completion. Specialized in patient care, medical terminology, and emergency response. Adept in communication, empathy, and teamwork to enhance patient experiences and support healthcare teams. Experienced in team leadership and customer service roles with 5 years of experience, including positions in the United States Navy. Skilled in training staff, enhancing customer satisfaction, and front desk operations. Fosters collaborative teamwork and ensures seamless communication in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor
US Navy
Jacksonville , FL
07.2022 - 06.2024
- Managed front desk team to maintain excellent customer service standards.
- Provided support to guests with check-in and check-out procedures.
- Performed administrative tasks such as filing documents, answering phone calls and emails.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
- Provided guidance and mentorship to junior team members in order to help them develop their skills.
Logistics Specialist
US Navy
Jacksonville, FL
06.2019 - 06.2022
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
- Processed invoices for payment in a timely manner according to established procedures.
Education
Associate of Science - Nursing
Keiser University
Jacksonville, FL08-2025
Associate of Arts - Liberal Arts
Saint Leo University
Saint Leo, FL03-2023
Skills
- Increasing efficiency and productivity
- Materials Handling
- Validating supplies
- Inventory Restocking
- Safety practices
- Team Oversight
- Documentation skills
Certification
- CPR/ BLS Certification
Accomplishments
- Over 200 hours of Clinical Experience
Timeline
Front Desk Supervisor
US Navy
07.2022 - 06.2024
Logistics Specialist
US Navy
06.2019 - 06.2022
Associate of Science - Nursing
Keiser University
Associate of Arts - Liberal Arts
Saint Leo University