Allison LaRose
New Windsor,NY
Summary
Hardworking and professional with an extensive background in customer service, multitasking and time management abilities. Highly motivated and always desire to take on new challenges. Very strong work ethics and works effectively unsupervised and quickly adapt new skills.
Overview
17
17
years of professional experience
Work History
Mail Handler
USPS
Newburgh, NY
08.2024 - Current
- Sorting incoming mail for delivery to the appropriate departments.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Organized outgoing mail into designated bins according to postal regulations.
- Operated various machines such as scales, pallet jacks, forklifts.
- Follow safety procedures when handling hazardous materials, like chemicals and fuels.
- Secured cargo using straps in order to prevent shifting during transport.
Sales Services and Distribution Clerk
USPS
Queens, NY
03.2019 - 07.2024
- Assisted with inventory control of postage supplies such as stamps, envelopes, labels.
- Processed returns and refunds in accordance with company policies.
- Provided customer service assistance to external customers requiring postal services.
- Received, sorted and organized incoming letters and packages.
- Keeping a clear and clutter-free work area.
- Weighed items using electronic scale to calculate shipping costs.
Team Leader
Target
Brooklyn, NY
04.2007 - 05.2019
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintain a safe and clutter-free work environment.
Education
GED -
Edward Murrow High School
Brooklyn, NY03-2005
Some College (No Degree) - Nursing
Medgar Evers College of The City University of New York
Brooklyn, NYSkills
- Mail handling
- Distribution Services
- Truck loading
- Strong organization skills
- Workplace Safety
- Mail distribution
- Loading and unloading
- Machine Operation
- Retail Sales
- Problem-solving skills
Timeline
Mail Handler
USPS
08.2024 - Current
Sales Services and Distribution Clerk
USPS
03.2019 - 07.2024
Team Leader
Target
04.2007 - 05.2019
GED -
Edward Murrow High School
Some College (No Degree) - Nursing
Medgar Evers College of The City University of New York