Allison Lawson
Walton,KY
Overview
8
8
years of professional experience
Work History
Cabin Service Supervisor
Unifi
Kentucky
03.2024 - Current
- Handled emergency situations calmly and efficiently, providing guidance to passengers while following established safety protocols.
- Provided personalized assistance to passengers with special needs or requests, exceeding expectations in customer service excellence.
- Conducted thorough pre-flight checks of cabin equipment, maintaining safety standards and reporting any discrepancies.
- Managed in-flight inventory effectively to minimize waste and maximize availability of amenities for passengers.
Flight Operations Specialist
Kalitta Air
Erlanger, KY
10.2022 - 02.2024
- Enhanced flight operation efficiency by streamlining communication between pilots and ground crew
- Stock trip kits
- Audits
Ramp Supervisor/ Acting Station Manager
Fenix Logistix
Hebron, KY
05.2023 - 09.2023
- Improved safety standards by conducting thorough pre-flight inspections and identifying potential hazards
- Boosted on-time performance ratios by efficiently managing aircraft turnaround times and coordinating gate assignments
- Improved ramp safety by conducting regular inspections and implementing updated safety protocols
- Streamlined operations for increased efficiency by optimizing employee schedules and delegating tasks effectively
- Reduced aircraft turnaround time with meticulous planning, coordination, and communication among the team members
- Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner
Lead Fueler
PrimeFlight
Erlanger, KY
02.2021 - 09.2022
- Enhanced fueling efficiency by implementing streamlined procedures and safety measures
Ramp Lead
DHL Express
Erlanger, KY
09.2016 - 01.2021
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines
Education
High School Diploma -
Simon Kenton High School
Skills
- Data Interpretation
- Flight Planning
- Aviation Regulations
- Emergency Procedures
- Stress Management
- Resource Management
- Critical Thinking
- Decision Making
- Flight Coordination
- Ground Support
- Attention to Detail
- Customer Service
- Teamwork Abilities
- Multitasking Abilities
- Safety Training Coordinator
- Safety Training Management
- Auditing Performance Manager
- Time Management
- Inventory Specialist
- Payroll
- Multi Company liaison
Timeline
Cabin Service Supervisor
Unifi
03.2024 - Current
Ramp Supervisor/ Acting Station Manager
Fenix Logistix
05.2023 - 09.2023
Flight Operations Specialist
Kalitta Air
10.2022 - 02.2024
Lead Fueler
PrimeFlight
02.2021 - 09.2022
Ramp Lead
DHL Express
09.2016 - 01.2021
High School Diploma -
Simon Kenton High School