Tyisha Vanderveer
Brooklyn
Summary
Highly-motivated employee with the desire to take on new challenges. Strong ability to work under pressure and adapting to new and challenging situations. Love working with people providing positive energy to the workplace. Objective is to obtain a career in a well established environment that offers an opportunity to enhance my skills and capabilities. Committed job seeker with a history of meeting company needs and growing within the company.
Overview
7
7
years of professional experience
Work History
Cabin Service Supervisor
ERMC Aviation
03.2019 - Current
- Oversaw and assigned activities to cabin service agents and ensures completion of tasks
- Oversaw routine and unplanned security searches, as well as regular facility and grounds patrols, to protect personnel and assets.
- Maintained current knowledge of personnel strengths, completed training and tactical knowledge to effectively coordinate strategic and tactical plans.
- Work closely with airline clients in coordinating and allocating teams to flights to perform clean and security services related to cabin operations.
- Utilize all technology available to communicate with the airline, agents and other departments
- Made sure that all flights were properly Dispatched with Cabin service crews via. SmarTrack.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Conducted regular audits on aircrafts
- Developed and implemented staff recognition programs to motivate and reward employees.
ERMC Cabin Lead
ERMC Aviation
02.2018 - 04.2019
- Oversaw a group of 13 daily
- Maintained, cleaned and sanitized interior of aircraft.
- Assigns activities of cabin service agents and ensures completion of tasks
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Maintained accurate documentation of performed work and completed tasks.
- Accurately stocked aircraft inventory.
Cabin Service Agent
ERMC Aviation
08.2016 - 02.2018
- Maintained, cleaned and sanitized interior of aircraft.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Provisioned aircraft with supplies
Education
High School Diploma -
World Academy For Total Community Health
Brooklyn, NY06.2013
Skills
- Organizational Skills
- Problem Solving
- Safety Monitoring
- Supply Management
- Clear Communication
- Problem-Solving
- Decision-Making
- Policy Enforcement
- Time Management
- Customer Service
- Document Verification
- Self Motivated
- Reliable & Trustworthy
Timeline
Cabin Service Supervisor
ERMC Aviation
03.2019 - Current
ERMC Cabin Lead
ERMC Aviation
02.2018 - 04.2019
Cabin Service Agent
ERMC Aviation
08.2016 - 02.2018
High School Diploma -
World Academy For Total Community Health
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