Dedicated professional with strong customer service skills. Proven ability to multitask and maintain a positive attitude in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Waitress
Oliveras
Portland, MI
01.2026 - Current
Delivered exceptional customer service by taking orders and addressing guest inquiries.
Maintained cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely food service and order accuracy.
Assisted in training new team members on menu offerings and service protocols.
Adapted to high-pressure situations during peak hours while ensuring quality service.
Processed payments efficiently using point-of-sale system, ensuring accurate transactions.
Monitored inventory levels of supplies, reporting needs to management for restocking purposes.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Farm Laborer
Family Farm
Portland, MI
01.2020 - Current
Operated farm equipment such as tractors and trucks with extreme care and precision.
Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
Cleared land and prepared soil for planting by tilling, grading and adding organic matter.
Maintained records of crop yields, livestock and other essential farm data to track farm performance.
Hostess
Oliveras
Portland, MI
11.2023 - 01.2026
Managed guest seating arrangements to optimize flow and minimize wait times.
Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
Assisted in training new staff on operational procedures and service standards.
Coordinated with kitchen and serving staff to ensure timely order fulfillment.
Answered customer questions about hours, seating, and menu information.
Lawn Care Provider
Hosford Brothers Concrete
Lansing, MI
04.2024 - 11.2024
Operated lawn care equipment to maintain residential and commercial properties.
Followed safety protocols while operating machinery.
Conducted regular equipment maintenance, prolonging the lifespan of tools and reducing repair expenses.
Maintained a high level of customer satisfaction through consistent communication and timely project completion.